Departmental Analyst 9-12 - Wayne County Payment Accuracy Analyst

Job Description
THIS POSITION IS OPEN TO CURRENT MDHHS EMPLOYEES ONLY
The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.
Departmental Analyst 9-P11 (E Level)
This position supports Wayne County offices in ensuring accuracy in Supplemental Nutrition Assistance Program (SNAP) payment and eligibility data. The analyst reviews quality assurance findings and monthly audit results, collaborates with local offices to identify deficiencies, and assists in developing corrective actions to reduce future errors. The role is responsible for analyzing cash and SNAP program data, reviewing FAP Accuracy Power BI dashboards, and integrating information from the FAP Case Read Application, BRIDGES, local offices, and the Compliance Division.
The position helps interpret outcomes from special projects, provides guidance to Wayne County Central Administration and local offices on payment-related issues, and maintains tools used both statewide and within the county. The analyst works closely with local office staff to assess needs, improve efficiencies, and communicate findings to Wayne County Central Administration to support staffing reviews, follow-up activities, and audits that reinforce ongoing program accuracy
Position Description - E Level
Departmental Analyst 12 (A level)
This position serves as the recognized resource for Wayne County on Supplemental Nutritional Assistance Programs (SNAP) Accuracy and payment data analytics within Wayne County. This position collaborates with all Wayne County local offices on identifying and correction deficiencies. The role ensures program accuracy by reviewing quality assurance findings and monthly audit results, then developing corrective actions and strategies to prevent future errors. This position is responsible for analyzing cash program data, reviewing FAP Accuracy Power BI dashboards and integrating data from the FAP Case Read Application, BRIDGES, local offices and the Compliance Division. This position interprets outcomes from special projects, provides guidance to Wayne Central Administration and local office on payment data issues, and maintains tools used both statewide and within Wayne County. This role requires a strong understanding of payment accuracy initiatives and the ability to provide directions that support departmental goals. This position works closely with local office staff to assess needs, improve efficiencies, and communicate findings to Wayne County Central Administration leadership to inform staffing reviews, follow-up activities and audits that support ongoing accuracy.
Position Description - A Level
Job Specification
To Be Considered For This Position You Must
Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
Attach a cover letter.
If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
What knowledge, skills, experience, and professional attributes do you possess that makes you the best person for the position? Please be specific. Please limit your response to one page on a separate word document and put the last four (4) digits of your ID number on the top of the page.
Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions
Required Education And Experience
Education
Possession of a bachelor's degree in any major.
Experience
Departmental Analyst 9
No specific type or amount is required.
Departmental Analyst 10
One year of professional experience.
Departmental Analyst P11
Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.
Departmental Analyst 12
Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.
Additional Requirements And Information
The physical location of this position is 3040 W. Grand Blvd Suite 5-650 Detroit, MI 48202. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.
Selected candidates who have been approved to work remotely and must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
Responsibilities
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
A secure work location that allows privacy and prevents distractions.
A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
Suitable lighting, furniture, and utilities.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.
Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.
If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.
The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
For information about this specific position, please email Jacquelyn Motley at MotleyJ4@michigan.gov .
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Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.

Work arrangement
Yes