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Location: Remote (Open to Bilingual candidates across Latin America)
Languages Required: English & Spanish (Bilingual/Fluent)
Employment Type: Full-time
About the Role
We are looking for a skilled Business Analyst to join our Agentic Delivery Capability team. In this role, you will bridge the gap between business needs and technical execution, ensuring our agentic delivery processes are well-defined, auditable, and aligned with stakeholder expectations. This is a fantastic opportunity for a bilingual professional based in Latin America to work remotely with a global team on cutting-edge delivery frameworks.
Key Responsibilities
1. Discovery & Specification
Conduct discovery sessions with business and technical stakeholders to capture requirements, pain points, and opportunities for agentic solutions
Translate business needs into clear, actionable specifications, user stories, and acceptance criteria
Document workflows, data flows, and edge cases to ensure comprehensive coverage before development begins
2. Product Owner & Stakeholder Engagement
Act as a liaison between Product Owners, engineering teams, and business stakeholders to align priorities and expectations
Facilitate regular check-ins, backlog grooming sessions, and requirement reviews
Gather and synthesize feedback from multiple stakeholders to refine product direction and reduce ambiguity
3. Delivery & Cadence Flow
Support sprint planning, tracking, and reporting to ensure delivery milestones are met on schedule
Monitor delivery cadence and proactively identify bottlenecks, risks, or dependencies that could impact timelines
Coordinate cross-functional communication to maintain a smooth and predictable delivery rhythm
4. Control Evidence & Audit Readiness
Maintain thorough documentation and evidence trails to support internal controls and compliance requirements
Prepare audit-ready materials, ensuring traceability between requirements, decisions, and delivered outcomes
Partner with risk and compliance teams to ensure all agentic delivery processes meet governance standards
5. Operating Model Adoption
Champion the adoption of standardized operating models and best practices across delivery teams
Provide training, guidance, and support to teams transitioning to new agentic delivery frameworks
Continuously assess and recommend improvements to the operating model based on real-world delivery feedback
Requirements:
Bilingual proficiency in English and Spanish (written and verbal)
Experience with Agile Methodologies
Insurance Industry experience
Based in Latin America, with the ability to work remotely and collaborate across time zones
Proven experience as a Business Analyst, ideally within agile, digital, or technology-driven delivery environments
Strong analytical, documentation, and communication skills
Familiarity with agentic systems, AI-driven workflows, or similar emerging delivery models
Comfortable working with cross-functional and multicultural teams
Work arrangement
Yes
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