Regional Director of Resident Engagements

Join Silverado Home Office in Irvine, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.
We’re hiring a Regional Director of Resident Engagements – a strategic and visionary leader who is passionate about advancing innovative dementia care programming, developing high-performing teams, and driving resident engagement across multiple communities. This role combines operational leadership, program development, clinical collaboration, and strategic growth to ensure excellence in Silverado’s Nexus and engagement programming.
Be a leader with a memory care innovator!
You lead with compassion, creativity, and accountability. You thrive in a collaborative environment, inspire teams to perform at their highest level, and are committed to improving the lives of individuals living with dementia through meaningful engagement and innovative programming.
What You'll Be Doing:
Provide functional leadership, training, coaching, and professional development to Directors of Resident Engagement (DREs) and Nexus Program Directors (NPDs) across assigned communities
Support the hiring, onboarding, mentoring, and ongoing education of engagement and Nexus programming leaders
Develop and facilitate collaboration among DRE teams to drive innovation, best practices, and continuous program improvement
Partner with Community Administrators and Regional Leaders to assess performance, identify development opportunities, and support performance improvement initiatives
Conduct routine community visits, program audits, and operational reviews to ensure programming quality and consistency
Lead program innovation efforts by incorporating emerging industry trends, research, and appropriate applications of artificial intelligence (AI)
Analyze performance metrics and engagement outcomes to improve program effectiveness and support Nexus census growth
Collaborate with Sales teams to support occupancy goals through engagement programming and Nexus initiatives
Ensure compliance with Silverado standards and applicable federal, state, and local regulatory requirements while supporting survey readiness efforts
Partner with clinical teams, healthcare professionals, universities, and community organizations to enhance resident programming and available resources
Oversee Silverado’s Music Therapy Internship Program and support volunteer program development
Mentor community leaders to strengthen talent development, succession planning, and organizational effectiveness
Serve as an ambassador for Silverado’s mission, values, and innovative programming both internally and externally
Coordinate quarterly Home Office visits for local Nexus residents
Respond to urgent operational matters as needed outside of standard business hours
Qualifications: