Junior Business Analyst

As a Junior BA, you’ll play a vital role in supporting our Business Analysts, improving internal processes, and ensuring discovery and scoping documentation runs smoothly. From maintaining key artefacts to assisting with internal reporting and cross-functional alignment, you’ll help streamline workflows and elevate the client experience behind the scenes. With opportunities to learn, contribute, and make an impact, this is a great entry point into the world of digital consulting and ecommerce solutions.
Key Responsibilities:
Support Business Analysts in capturing and documenting epics, user stories, acceptance criteria, and scope items.
Assist in the creation and upkeep of key project documents such as Statements of Work, ecosystem maps, and discovery outputs.
Build and maintain a library to support discovery and production projects including but not limited to documentations, user stories, and acceptance criteria
Help track scope changes during production and contribute to accurate, up-to-date documentation.
Coordinate time bookings and resourcing support for scope checks and technical reviews.
Prepare client-facing reports, including status reports and scoping updates.
Support internal communication and progress tracking across the Solution team.
Assist with internal process updates such as capacity planning, weekly WIPs, and ideation tracking.
Facilitate alignment with Client Success, Delivery, and Partner teams by maintaining shared documents and tracking resource or referral needs.
Contribute to the continual improvement of discovery and delivery processes.
Experience and Skills:
1+ years’ experience in a coordination, support, or junior BA role. Agency or digital experience is a bonus.
Proactive / self motivated
Strong attention to detail and confidence working with structured documentation.
Solid analytical skills with the ability to interpret data and extract insights to support decision-making.
Excellent organisational skills with the ability to manage multiple priorities and deadlines.
Clear written and verbal communication skills, especially when working across teams or time zones.
Motivated to learn, contribute to process improvement, and grow within a solution-oriented team.
Familiarity with ecommerce platforms, digital delivery processes, or user story writing is a plus.
Why You’ll Love It Here:
Permanent work-from-home role
Mandatory benefits with 13th month pay
Comprehensive HMO with free dependent coverage
Quarterly virtual lunches
Annual performance review
Engagement, wedding, and baby perks

Work arrangement
Yes