Finance Support

Dunlap Bennett & Ludwig is seeking an enthusiastic and detail-oriented Collections Clerk to join our finance team. In this role, you will primarily focus on contacting clients to collect payments and provide excellent customer service. If you have experience in customer service or call center and are comfortable making high volume phone calls, we encourage you to apply!
Responsibilities:
Communicate professionally with clients via phone and email to collect payment terms and resolve issues related to past-due accounts
Provide clear and accurate updates on the status of accounts
Maintain detailed notes on client’s interactions and payment arrangements
Collaborate with team members to ensure smooth resolution of overdue accounts
De-escalate client concerns on billing matters
Data entry of accounts receivable by recording payment transactions.
Performs other related duties as assigned
Qualifications:
Preferred: Two years of debt collection, phone customer service, or finance experience
Excellent verbal and written communication skills
Strong organizational skills and the ability to prioritize tasks efficiently
Comfortable making high-volume calls and payment arrangements
Ability to handle challenging conversations professionally
Compensation & Schedule
Pay Range: $18.00 – $20.00 per hour (based on experience)
Hours: 20 to 25 hours per week
Schedule: Flexible but require collection calls to be made between 9:00 AM and 5:00 PM EST, Monday through Friday
Location: 100% Remote
About Dunlap Bennett & Ludwig:
Dunlap Bennett & Ludwig is a successful, fast-growing, veteran-owned law firm with more than 70 outcome-focused attorneys advising and representing national and international legal matters. Our firm offers a depth of knowledge without sacrificing the high-touch service our client’s demand. Our attorneys hail from the most respected law schools, “big law”, and a variety of diverse backgrounds. In addition to former military, government agency, and corporate experience, the partners at DBL average more than twenty years of high-level relevant legal experience.
Dunlap Bennett & Ludwig is an equal opportunity employer and welcomes candidates with diverse personal and professional backgrounds. We also participate in E-Verify.
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