Inside Sales Specialist

Company Description SR’s Adyapan Edutech Pvt. Ltd. is a career-focused training and certification platform that equips students and working professionals with industry-relevant skills. The organization delivers industry-aligned certification programs that connect academic learning with practical, real-world application. Courses are led by experienced industry professionals and supported by comprehensive career services, including placement assistance, mentoring, resume building, and mock interview preparation. Adyapan’s ISO and NSDC-certified programs span high-growth fields such as Finance, Technology, Marketing, Operations, and Biotechnology. The company is dedicated to career transformation, skill development, and enhancing employability in a dynamic job market.
Role Description The Inside Sales Specialist is a full-time, on-site role based in Hyderabad. This position involves managing inbound and outbound calls, identifying prospective learners, and conducting consultative conversations to understand their career goals and recommend suitable courses. The specialist will nurture leads through follow-ups, maintain accurate records in the CRM system, and work closely with the marketing and operations teams to convert inquiries into enrollments. Daily responsibilities include explaining program features, addressing questions, building strong relationships with potential and existing learners, and ensuring a positive experience throughout the sales cycle. The role also includes meeting individual and team sales targets and providing feedback on market trends and learner needs.
Qualifications
Strong Inside Sales and Lead Generation skills, with experience managing high volumes of inquiries and converting leads.
Customer Service and Customer Satisfaction skills, with a focus on building trust, resolving concerns, and ensuring a positive learner experience.
Excellent Communication skills, including clear verbal and written communication and active listening.
Proven ability to work with CRM or sales tracking tools and maintain accurate records of interactions and follow-ups.
Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
Prior experience in education, edtech, or training services sales is an advantage.
Goal-oriented mindset with the ability to meet or exceed sales targets and work effectively in a collaborative team environment.
Comfort working on-site in Hyderabad and engaging with diverse learners from various educational and professional backgrounds.

Work arrangement
No