Client Care Coordinator (Fully Remote, London, UK) £28,000–£32,000

Client Care Coordinator (Fully Remote, London, UK) £28,000–£32,000
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Overview
CV-BRIDGE LTD is looking for an organized, compassionate, and customer-focused Client Care Coordinator to join a fully remote UK-based team.
This entry-level opportunity is ideal for someone with strong communication, coordination, and relationship-building skills who enjoys supporting clients, managing enquiries, and helping deliver a positive and professional service experience.
Job Snapshot
🎯 Job Functions: Administrative | Customer Service | Health Care Provider
🏷️ Category: Customer Services
📍 Location: United Kingdom
🏠 Workplace: Remote
💼 Job Type: Permanent
⏰ Employment: Full-Time
🎓 Experience: Entry Level
📊 Salary: £28,000–£32,000 per annum
Key Responsibilities
Respond to client enquiries through phone, email, chat, and other communication channels
Coordinate appointments, requests, follow-ups, and routine client support activities
Provide clear and professional information while maintaining a positive client experience
Maintain accurate records of client interactions, updates, and outcomes
Liaise with internal teams to help resolve client queries efficiently
Follow up with clients to ensure requests and concerns are addressed
Escalate complex or sensitive issues to the appropriate team when required
Support general administrative and client-care processes across the business
Requirements
Excellent written and verbal communication skills in English
Strong customer service and relationship-building abilities
Good organization and time-management skills
Professional, empathetic, and client-focused approach
Strong attention to detail and ability to maintain accurate records
Comfortable using email, online systems, spreadsheets, and digital communication tools
Ability to work independently and remain productive in a remote environment
Previous customer service, administration, hospitality, or client-support experience is beneficial but not required
What We Offer
Competitive £28,000–£32,000 annual salary
Permanent, full-time position
Fully remote working arrangement within the UK
Structured onboarding and role-specific training
Ongoing professional development and support
Clear opportunities for career progression
Supportive and collaborative remote working environment
How to Apply
Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.

Work arrangement
Yes