E-commerce Product & Search Relevancy Expert

At TELUS Digital, we help the world’s biggest brands build smarter technology. As a E-commerce Product & Search Relevancy Expert , your mission is to help an AI learn how to suggest the perfect products to online shoppers. You will look at massive catalogs across various industries and decide which items belong together. You act as the "human logic" that ensures a customer sees a matching set or compatible accessories instead of a random, incorrect suggestion.
What You’ll Do:
Create Pairs: Match products based on color, pattern, and style so they are visually consistent.
Check Compatibility: Ensure products actually work together for the same use case. (Example: Matching the right technical gear for specific sub-disciplines like gravel biking vs. road cycling).
Review Metadata: Look at gender, price segment, and seasonality to ensure recommendations are logically and commercially sound.
Maintain Data Integrity: Keep a clean, structured list of matches that follow strict brand and category guidelines.
Category Research: Quickly learn the nuances of new product domains to pick the best matches. (Example: Researching technical differences in skiing, cycling, or gym fitness gear).
Qualification path
Mandatory Qualifications:
Experience: A proven track record in search relevancy, product categorization, or e-commerce content moderation and annotation.
Education: A minimum of a Bachelor's in any field.
Analytical Skills: The ability to learn and differentiate between technical product categories quickly.
Attention to Detail: High sensitivity to visual aesthetics and the ability to spot subtle mismatches in style or price positioning.
Efficiency: Comfortable navigating large datasets and high-volume SKU catalogs while maintaining quality standards.
English Proficiency: Minimum B1 (Intermediate) level to navigate technical documentation and product attributes.

Work arrangement
Yes