Live opening · Posted 3 days ago
Technical Support Engineer
Dcode International · Greater Bengaluru Area (On-site)
You are 3 days behind. JobBeeper subscribers saw this role while it was still new.
At a glance
The key details from the original listing.
CompanyDcode International
LocationGreater Bengaluru Area (On-site)
Work modeNo
Source
Linkedin
Listed3 days ago
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About the role
Description supplied by the original job listing.
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
AIDC Support Engineer with 2 + years of experience supporting barcode scanners, handheld terminals, RFID readers, Barcode printers. Experienced in troubleshooting hardware and software issues, RMA management, firmware updates, device configuration, customer demos and technical support. Strong exposure to printer troubleshooting, mobile device management, customer communication and cross-functional coordination.
Qualifications
2+ years' of technical support experience
Customer service oriented
Strong written and verbal and troubleshooting skills
Work arrangement
No
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