Sales Coordinator

Company Description Berlin Machineries, founded in 2008 and based in Pune, Maharashtra, is a leading provider of precision industrial machinery solutions serving clients across India and internationally. The company has installed over 5,000 machines and maintains a strong presence through a network of more than 10 service stations. Its product portfolio includes CNC Wirecut EDM, EDM Drill, Sinker EDM, CNC Mirror Finish Sinker EDM, Ram Type Sinker EDM, Double Head Sinker EDM, Surface Grinder, Lathe Machines, Milling Machines, and Radial Drill Machines. Berlin Machineries is committed to reliability, innovation, and excellence, delivering machinery that enhances productivity and ensures high-quality outcomes for its customers.
Role Description The Sales Coordinator will support the sales team by managing daily sales operations, tracking orders, and maintaining accurate records of inquiries, quotations, and sales activities. This full-time, on-site role in the Pune Division involves coordinating with customers and internal departments to ensure timely responses, smooth order processing, and effective after-sales follow-up. The role includes preparing sales reports, assisting with scheduling meetings and demonstrations, and monitoring inventory and delivery status to align with customer requirements. The Sales Coordinator will also handle routine customer communication, resolve basic service queries, and contribute to improving sales processes and customer satisfaction.
Qualifications
Candidates should possess skills in Sales Coordination and Sales Operations to manage inquiries, orders, and internal workflows efficiently.
Candidates should possess skills in Sales and Customer Service to support revenue generation and deliver responsive, professional support to clients.
Candidates should possess strong Communication skills to interact effectively with customers, sales teams, and technical staff.
Good organizational and time-management abilities, with attention to detail and accuracy in documentation.
Proficiency in basic office software (e.g., spreadsheets, CRM systems) and comfort working with technical product information.
Prior experience in industrial machinery or manufacturing sales support is an advantage.
Diploma or bachelor’s degree in Business, Engineering, or a related field is preferred.

Work arrangement
No