Associate Manager - Client Solutions

About Ampverse DMI
Ampverse, Asia’s largest ecosystem of gaming and entertainment communities and IPs, has joined forces with DMI Group in India, forming a strategic joint venture. The primary objective of this partnership is to bolster the esports and gaming ecosystem in the country and create a dedicated platform to nurture and promote college esports talents. Leveraging Ampverse’s expertise in building esports and gaming communities and DMI Finance’s financial prowess, the joint venture aspires to revolutionize the gaming ecosystem in India. They plan to achieve this by developing a series of Gaming IPs including a national collegiate Esports platform, hosting on-ground activations, forging partnerships with influential gaming figures, and establishing mentorship programs to nurture up-and-coming college Esports talent. The first co-developed IP, College Rivals - Esports Series was launched in August 2023. Central to their mission is the idea of fostering inclusivity, diversity, and excellence within the Indian Gaming community. They aim to provide opportunities to a wide range of talents, irrespective of backgrounds or identities, with the goal of empowering the gaming community as a whole. The decision to focus on India is backed by the rapid growth of Gaming within the country as well as the revolutionary growth of the Creator's Economy.
About Rivals
Ampverse DMI Rivals is a full-service, next -generation marketing agency powered by Ampverse DMI, revolutionising how brands and new-gen audiences connect in the rapidly expanding and ever-changing gaming space across Southeast Asia, India, and MENA. Through leveraging 1st party premier gaming media assets, top influencers, and creative talent, Ampverse DMI Rivals drives growth for leading game publishers and global brands such as Garena, Tencent, EA Sports, Coca-Cola, Nestle, Huawei, Burger King, and Red Bull. Rivals pushes the boundaries of engagement and innovation, shaping the future of brand performance and success.
About the Role
We are looking for a Brand Solutions & Client Servicing professional who can sit at the intersection of brands, creativity, gaming and execution.
The role will involve understanding client objectives, developing innovative solutions around Ampverse DMI’s gaming and esports IPs, building compelling pitches, and managing client relationships from the initial conversation through execution.
You will work closely with Sales, Marketing, Creative and Esports Operations teams to turn brand objectives into engaging campaigns that connect with gaming and Gen Z audiences.
What You'll Do
Brand Solutions & Strategy
Develop creative and strategic solutions that align brand objectives with Ampverse DMI’s IPs, esports teams and gaming platforms.
Understand client objectives, target audiences and brand positioning to develop relevant gaming and esports-led activation ideas.
Research brands, categories and market trends to identify potential partnership opportunities and develop customized solutions.
Create detailed, client-specific pitch decks that clearly communicate the campaign idea, proposed IP/platform, audience proposition, activation strategy and expected outcomes.
Develop innovative engagement concepts across gaming, esports, content, creators, events and other relevant platforms.
Stay updated on emerging trends across gaming, esports, digital media, entertainment and Gen Z culture and translate these trends into actionable opportunities for brands.
Client Servicing & Relationship Management
Act as a key point of contact for clients throughout the campaign lifecycle, from initial discussions through execution and closure.
Understand client requirements, timelines and expectations and translate them into clear internal briefs.
Build and maintain strong relationships with clients, agencies and brand stakeholders.
Lead regular client communication, campaign updates, feedback discussions and status meetings.
Proactively identify client needs and opportunities for deeper engagement, repeat campaigns and potential upsell/cross-sell opportunities.
Ensure timely resolution of client queries and coordinate with internal teams to keep projects on track.
Manage client expectations while balancing creative ambition, timelines, budgets and operational feasibility.
Cross-Functional Execution
Work closely with Sales, Marketing, Creative and Esports Operations teams to ensure seamless execution of campaigns.
Coordinate internal stakeholders and ensure that campaign deliverables, timelines and responsibilities are clearly defined.
Support campaign execution by ensuring the final output remains aligned with the approved client strategy and objectives.
Track project progress, flag potential risks or delays proactively and drive teams towards timely closure.
Participate in post-campaign reviews and use client feedback and campaign learnings to improve future solutions.
What We're Looking For
3–6 years of experience in Brand Solutions, Client Servicing, Branded Content, Integrated Marketing, Media, Advertising, Sponsorships or a similar role.
Strong understanding of brand marketing and client requirements, with the ability to translate business objectives into creative solutions.
Experience in developing pitch decks, campaign proposals and brand activation concepts.
Strong client-facing and relationship-management skills.
Ability to manage multiple stakeholders and projects simultaneously.
Strong communication, presentation and storytelling skills.
A proactive approach with strong ownership and attention to detail.
Ability to work collaboratively with creative, sales, marketing and operations teams.
Strong understanding of digital media, content, gaming, esports and/or youth culture would be an advantage.
Who Would Be a Great Fit?
Someone who can move comfortably between strategy, creativity and execution — understanding what a brand wants, figuring out how gaming can help deliver it, pitching the idea convincingly, and then making sure the client has a great experience from pitch to campaign completion. If you're someone who enjoys building ideas, presenting to brands, solving client problems and bringing campaigns to life, we'd love to hear from you.

Work arrangement
No