Relationship Manager - Broker Channel

Company Description ManipalCigna Health Insurance Company Ltd. is a health insurance provider focused on supporting individuals and families with comprehensive, easy-to-understand coverage. The company offers fully loaded products, transparent benefits, and quick claim settlements to ensure a smoother healthcare experience at every stage of life. ManipalCigna emphasizes clear guidance and trustworthy advice to help customers choose the right health cover for their needs. The organization is committed to enhancing customer well-being through responsive service and thoughtfully designed health insurance solutions.
Role Description The Relationship Manager – Broker Channel is a full-time, on-site role based in Jalandhar, Punjab. This role involves managing and strengthening relationships with broker partners, ensuring they are informed and engaged with ManipalCigna’s health insurance products and services. The Relationship Manager will conduct regular broker meetings, provide product training and support, and assist brokers with proposal submissions, underwriting queries, and claim-related coordination. The role also includes driving sales targets through the broker channel, monitoring performance, and reporting market feedback to internal stakeholders. The Relationship Manager will collaborate with cross-functional teams to resolve issues promptly and deliver a high-quality experience to brokers and their customers.
Qualifications
Proven experience in sales or business development, preferably in insurance or financial services, with strong relationship management capabilities.
Solid understanding of health insurance products, distribution channels, and broker operations, or willingness to quickly learn and adapt.
Strong communication, negotiation, and presentation skills, with the ability to explain complex information clearly and persuasively.
Customer-focused mindset with problem-solving skills and the ability to handle escalations and service issues efficiently.
Ability to work on-site in Ludhiana, manage field activities, and travel within the region as required.
Proficiency in basic computer applications (e.g., MS Office) and comfort with using CRM or sales reporting tools.
Bachelor’s degree in business, commerce, finance, or a related field; relevant professional certifications in insurance are an advantage.
Prior experience in broker channel management or health insurance sales will be considered a strong plus.

Work arrangement
No