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Job Title: Workshop Manager – Commercial Vehicles (Eicher)
Company: Patel Motors Pvt. Ltd. – Eicher Division
Location: Indore & Ujjain, Madhya Pradesh
Experience: 5–9 Years
Salary: Best in Industry
About the Role
Patel Motors is looking for an experienced Workshop Manager to lead workshop operations for our Eicher Commercial Vehicle service network in Indore and Ujjain. The role is responsible for ensuring smooth workshop functioning, achieving service targets, maximizing customer satisfaction, and managing workshop manpower as per VECV standards.
Key Responsibilities
Plan, monitor, and manage day-to-day workshop operations.
Ensure adherence to VECV service standards, SOPs, and delivery timelines.
Drive labour sales, workshop revenue, and parts sales targets.
Optimize workshop resource utilization and productivity.
Handle customer concerns and ensure high customer satisfaction.
Lead and develop workshop staff, technicians, and supervisors.
Coordinate with Spare Parts, Finance, and Aftermarket teams for smooth operations.
Manage external vendors, contractors, and workshop agencies.
Monitor workshop quality, safety, and operational efficiency.
Prepare and review workshop performance reports and KPIs.
Eligibility Criteria
Diploma in Mechanical/Automobile Engineering with 7–9 years of workshop management experience.
OR Graduate in Mechanical/Automobile Engineering with 5–6 years of relevant experience.
Experience in Commercial Vehicle / Automobile Workshop Operations is preferred.
Strong understanding of workshop processes, productivity, and customer service.
Required Skills
Technical knowledge of commercial vehicles and workshop operations.
People Management & Industrial Relations.
Customer Relationship Management.
Vendor Negotiation & Management.
Business planning, target achievement, and team leadership.
Good communication and problem-solving skills.
Why Join Patel Motors?
Opportunity to work with Eicher Commercial Vehicles (VECV).
Career growth in a leading automobile dealership.
Professional and performance-driven work environment.
Apply Now
Location: Indore & Ujjain
Immediate Joiners Preferred
Share your resume on Indeed or email HR at: hr@pateleicher.com
Work arrangement
No
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