Expressions of Interest - Entertainment Travel Consultant

Expressions of Interest – Entertainment Travel Consultant
Join Our Talent Community at BCD Travel
At BCD Travel, we're always looking to connect with talented travel professionals who are passionate about delivering exceptional customer experiences and creating seamless travel solutions.
We are currently inviting Expressions of Interest from experienced Travel Consultants who would like to be considered for future opportunities in our Media and Entertainment team.
This would suit someone who has a passion for entertainment travel, as our clients are major players in the Music, Advertising, TV and Film industries.
About The Role
As a Travel Consultant, you will play a key role in providing end-to-end travel management services to our clients while delivering exceptional customer service and travel expertise.
Key Responsibilities Include
As an Entertainment Travel Consultant, you will
Plan and sell a range of travel services, including air and ground transport, accommodation, and other related travel services
Provide expert consultation and manage the flight reservation process, ticket issuance, and reissues
Fully service all enquiries, requests, bookings and ticketing to BCD standards
Support and action any post-booking queries, rectifying any requested changes and efficiently processing reissues
Be able to work well and remain calm under pressure, with excellent attention to detail
Anticipate and provide proactive assistance on potential challenges that may arise for the client
Understand and accurately support talent movements with confidence and confidentiality
Be able to manage location and large group movements and confidently manage multiple complex itineraries
Willingly support team members within and across teams
Understand and accurately apply travel supplier rules
Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control
Perform other duties as assigned
We're Interested In Hearing From Candidates Who Have
Previous experience in entertainment travel consulting
Strong customer service and relationship management skills
Excellent communication and problem-solving abilities
Experience using SABRE and AMADUES travel booking platforms
A high level of accuracy and attention to detail
The ability to work effectively in a fast-paced, customer-focused environment.
What We Offer
At BCD Travel, we recognise that our people are the key to our success. We are committed to providing a supportive and rewarding workplace where our employees can thrive.
Our Benefits Include
Hybrid and remote working arrangements
Opportunities to participate in industry familiarisation (famil) trips
Birthday leave to celebrate your special day
Salary sacrifice option
Volunteer Leave to support your own special cause
Some fun through our social events
A commitment to learning and development, including training programs and professional development opportunities
Requirements
Please note that should a suitable opportunity arise successful candidates may be required to complete pre-employment screening checks to be advised more fully at the time.
Applicants must have unrestricted rights to live and work in Australia and be able to provide evidence of their working rights.
Register Your Interest
Are you seeking a new role but not just yet? We'd love to hear from you!
Submit your resume and a very brief cover letter outlining your experience and telling us what has peaked your interest!
Join BCD Travel and be part of a team that helps people and businesses travel smart and achieve more

Work arrangement
Yes