Integration Architect

Integration Architect
Role purpose: Define and govern enterprise integration solutions that connect cloud applications, ERP, CRM, data, service-management, and digital platforms. The architect will establish target-state patterns, modernize legacy interfaces, and guide delivery teams in building secure, resilient, observable, and reusable integrations.
Key Responsibilities
Define enterprise integration strategy, principles, guardrails, reference architectures, and target-state capabilities.
Design API-first, API-led, event-driven, asynchronous, domain-oriented, batch, managed file transfer, and data-integration solutions; select the appropriate pattern for each use case.
Produce high-level and low-level designs, interface contracts, sequence and data-flow views, security models, non-functional requirements, deployment approaches, and architecture decisions.
Lead modernization of legacy point-to-point, batch, and file-based integrations to governed APIs and events.
Design integrations involving SAP S/4HANA, Salesforce, ServiceNow, ERP/CRM, billing, customer, finance, data, and operational platforms.
Establish API lifecycle governance, versioning, reuse, catalogue standards, review checkpoints, and exception management.
Embed authentication, authorization, encryption, auditability, observability, resiliency, error handling, recovery, performance, scalability, and SLA requirements.
Partner with engineering, security, infrastructure, data, product, and operations teams from discovery through implementation and production readiness.
Conduct fit-gap assessments, platform and vendor evaluations, migration planning, solution estimation, technical risk assessment, and architecture reviews.
Create reusable patterns, templates, accelerators, and implementation guidance; mentor delivery teams and facilitate stakeholder workshops.
Support production governance through change reviews, root-cause analysis, platform upgrades, patching, cybersecurity audits, and continual improvement.
Communicate architecture options, trade-offs, risks, dependencies, and recommendations clearly to technical teams and senior stakeholders.
Mandatory Experience and Skills
12+ years of technology experience, including at least 5 years in integration or solution architecture for complex enterprise environments.
Demonstrable ownership of end-to-end integration architecture across multiple systems, domains, and delivery teams.
Strong knowledge of REST and SOAP APIs, HTTPS, messaging, event streaming, asynchronous processing, SFTP/SSH, JDBC/ODBC, and managed file transfer.
Hands-on architectural experience with an enterprise integration platform such as webMethods, Azure Integration Services, Google Cloud integration services, or an equivalent platform.
Experience with IIB or an equivalent event-streaming or messaging technology.
Experience integrating at least two major enterprise platforms, preferably SAP S/4HANA, Salesforce, and ServiceNow.
Working knowledge of AWS, Azure, and hybrid integration patterns.
Proven ability to define security, resiliency, observability, performance, scalability, supportability, and disaster-recovery requirements.
Experience producing architecture documentation and governing implementation through design reviews and delivery checkpoints.
Strong stakeholder, vendor, workshop-facilitation, executive-communication, and technical mentoring skills.
Bachelor’s degree in computer science, engineering, information technology, or a related field, or equivalent professional experience.
Preferred Qualifications
TOGAF or comparable architecture certification.
Cloud solution architecture certification in Azure, AWS.
Platform certification in Salesforce integration, SAP integration, ServiceNow, or a leading integration platform.
Knowledge of ITIL, SAFe, Scrum, Lean Six Sigma, TM Forum, FinOps, Kubernetes, CSDM, AIOps, or AI-assisted engineering.
Experience with Customer 360, ERP/CRM transformation, telecommunications OSS/BSS, finance, billing, or customer-domain integrations.
Experience supporting RFIs, RFPs, vendor due diligence, commercial estimation, and delivery planning.
Expected Deliverables
Current-state assessment and integration inventory.
Target-state integration architecture and phased modernization roadmap.
Approved integration patterns, standards, guardrails, and decision records.
Solution HLDs and LLDs, interface specifications, non-functional requirements, and traceability to business requirements.
Security, observability, resiliency, performance, and support-readiness design.
Reusable assets, governance artefacts, review outcomes, risks, dependencies, and implementation recommendations.
Knowledge transfer and coaching for internal architecture and engineering teams

Work arrangement
Hybrid