Data Content Operative

Role:
Capturing data from various sources into the Brandbank PCM system for storage, processing and data management purposes. This role also includes the QA and QC of products from a variety of data sources to a high level of accuracy ensuring the end result is free from typing errors in line with Brandbanks Right First Time Approach and target market ruleset.
Key Tasks include:
Enter data according to prescribed quality standards
Gain a full understanding of the project, through specific project training.
Ongoing rule specific training as and when required.
Data Check; Process source documents/images by reviewing data for deficiencies; resolving discrepancies by using standard procedures, rules or returning incomplete documents/images to the team leader for resolution.
Effectively and efficiently achieving daily/weekly/monthly targets, meeting quality and delivery expectations
To identify and share continual improvements
Maintain data entry requirements by following data program techniques and procedures.
QA/QC - Verify entered data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging information to eliminate duplication of data
Maintains operations by following data rule set and procedures; reporting any changes needed
Maintains customer confidence and protects operations by keeping information confidential
Contributes to team effort by accomplishing related results
Maintains logbooks or records of activities and tasks
Test account system changes and upgrades by inputting new data; reviewing output.
Respond to any adhoc requests from the business for any information and access to relevant files
Maintain a personal rejection rate of 2% or lower in line with business targets
Effective workflow movement and management to ensure there are no delays in turnaround to the client
Key Competencies:
Fluent English and native-level Czech language skills are mandatory.
Ability to work within a team
Initiative
Ability to shoulder responsibility well
Accuracy and attention to detail
Effective time management
Ability to prioritise workloads
Able to work according to company high quality standards
An understanding of data confidentiality
Ability to work well under pressure
Good verbal and written communication skills
Additional Skills:
Good working knowledge of all Google drive packages (docs, sheets)
Experienced in Excel

Employment type
Full-time

Work arrangement
No