Network and Security Engineer

Role Overview
We are looking for a skilled Network and Security Engineer with hands-on experience in enterprise networking, security technologies, and customer-facing project delivery. The candidate should have worked in a partner ecosystem / system integrator environment and must be capable of handling customer requirements, solution implementation, troubleshooting, and post-deployment support independently.
The role requires strong experience in routing, switching, wireless, firewalls, and network security, with exposure to leading OEM technologies including Cisco, Fortinet, and Palo Alto Networks.
Key Responsibilities
Design, implement, configure, and support enterprise network and security infrastructure.
Work on routing and switching technologies , Knowledge should be at a CCNP Level
Deploy and troubleshoot Cisco switching, routing, wireless, and security solutions.
Configure and manage enterprise wireless networks including Cisco Catalyst / Meraki wireless solutions.
Implement and support firewall solutions from Fortinet and Palo Alto Networks.
Perform firewall policy configuration, NAT, VPN, security profiles, and traffic troubleshooting.
Support LAN, WAN, WLAN, firewall, VPN, and SD-WAN environments.
Participate in customer calls, technical discussions, project reviews, and troubleshooting bridges.
Prepare basic technical documentation including implementation plans, network diagrams, configuration backups, and handover documents.
Coordinate with OEM TAC teams, internal teams, and customer technical teams for issue resolution.
Support pre-sales and post-sales teams with technical inputs where required.
Follow change management, incident management, and escalation processes.
Guide junior engineers and support team members during deployment and troubleshooting activities.
Ensure network and security devices are configured as per standard hardening and best practices.
Required Experience
4+ years of experience in enterprise networking and network security.
Prior experience working in a partner, system integrator, or managed services ecosystem is preferred.
Hands-on experience in Cisco switching and routing platforms.
Experience in wireless deployment, troubleshooting, and optimization.
Working knowledge of firewall technologies, preferably Fortinet and Palo Alto Networks.
Experience in handling customer-facing implementation and support engagements.
Ability to independently manage technical calls, troubleshooting sessions, and escalations.
Technical Skills
Switching: VLAN, Trunking, STP, RSTP, EtherChannel, VTP, Port Security
Routing: Static Routing, OSPF, BGP, Policy-Based Routing
High Availability: HSRP, VRRP, Link Redundancy, Firewall HA
Wireless: Cisco Wireless, Meraki Wireless, SSID, RF basics, roaming, authentication
Security: Firewall Policies, NAT, VPN, IPSec, SSL VPN, Security Profiles
OEM Exposure: Cisco, Fortinet, Palo Alto Networks
Tools: CLI, GUI-based management portals, basic monitoring and ticketing tools
Documentation: HLD/LLD inputs, implementation reports, RCA, configuration documents
Preferred Certifications
CCNA or equivalent certification is mandatory/preferred.
CCNP Enterprise or CCNP Security will be an added advantage.
Fortinet NSE certification will be an added advantage.
Palo Alto PCNSA / PCNSE certification will be an added advantage.
Cisco Wireless or Meraki certification will be an added advantage.
Desired Candidate Profile
The ideal candidate should be technically strong, customer-focused, and capable of working in a fast-paced partner environment. The candidate should have good communication skills, ownership attitude, and the ability to handle multiple customer environments across networking and security technologies.
Key Competencies
Strong troubleshooting and analytical skills
Customer-facing communication ability
Ownership and accountability
Ability to work with cross-functional teams
Documentation discipline
Willingness to learn new technologies
Ability to support junior engineers
Process-oriented approach to incidents, changes, and escalations
Work Environment
The role may involve customer site visits, remote support, implementation activities, planned changes, and coordination with OEM TAC and internal service delivery teams. The candidate should be comfortable working in a project and managed services delivery environment.

Work arrangement
No