Live opening · Posted 4 days ago

Senior Admissions Counsellor (TL Experience)

upGrad Study Abroad · Bengaluru, Karnataka, India (On-site)

Linkedin No

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At a glance

The key details from the original listing.

Posted 4 days ago

CompanyupGrad Study Abroad

LocationBengaluru, Karnataka, India (On-site)

Work modeNo

Source

Listed4 days ago

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About the role

Description supplied by the original job listing.

RESPONSIBILITIES&DUTIES
•Engagewithassignedleadsandpromptly initiatecontact throughthe autodialersystem. •Qualify leads by assessing their interest, needs, and eligibility for upGrad'sprogramsforGermanyandItalypublicuniversities. •Buildrapport,credibilityandestablishtrustwithleadsthrougheffective communicationandactivelistening. •ScheduleVideoCounselling[VC]sessionswithAdmissionCounsellors forqualifiedleads. •Coordinate schedules and ensure smooth communication between leadsandAdmissionCounsellorstofacilitatetheenrollmentprocess.
•Maintainaccuraterecordsof leadinteractionsandfollow-upactivitiesin theCRMsystem.
BASICELIGIBILITYCRITERIA
•Minimumof 2 years of Edtech-sales experience (StudyAbroad is plus),withat least1yearspent inasinglecompany.
•MinGraduationisrequired.
•Previousexperienceworkinga6-dayworkweek. •Currentlyworkinginthecapacityofanindividualcontributor. •Proventrackrecordofmeetingtargetsintheexistingcompany. SKILLS •Excellent verbal communicationskillswithanemphasisonfluency in theEnglishlanguage. •Ability to listen effectively, build trust with potential learners, and approachsituationswithpatienceandempathy. •Ability topersuade learners towardsattending theVideoCounselling [VC]sessiontoultimatelyinfluencetheirenrollmentdecisions. •Basic proficiency in MS Office Suite & CRMmanagement for administrativetasksandreportingrequirements

Work arrangement
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