Senior Admissions Counselor

Company Description THiNC Digital Learning Pvt. Ltd., operating as THiNC Institute of Design, is a leading entrance coaching institute in India specializing in Architecture and Design exam preparation since 2010. The institute offers coaching for national-level exams such as NID-DAT, IIT-UCEED, NIFT, NATA, and JEE Paper 2 (B.Arch). These programs support admissions to prestigious institutions including IITs, NIDs, NIFTs, NITs, SPAs, and CEPT University. THiNC focuses on high-quality academic guidance, structured training, and personalized support to help learners achieve competitive exam success. The organization values a learner-centric environment and continuous improvement in teaching and counseling practices.
Role Description The Senior Admissions Counselor will manage end-to-end admissions processes for design and architecture coaching programs, including inquiry handling, prospect follow-up, and conversion activities. This full-time, on-site role is based in Kozhikode and involves meeting prospective learners and families, conducting counseling sessions, explaining course offerings, fees, and admission procedures, and guiding them in selecting suitable programs. The counselor will maintain accurate records of leads and enrollments, coordinate with academic teams on batch planning, and support orientation and information sessions. Daily responsibilities also include responding to phone, email, and walk-in queries, participating in outreach and promotional events, and assisting with basic administrative tasks related to admissions.
Qualifications
Candidates should possess strong Interpersonal Communication and Communication skills to counsel learners and families effectively.
Candidates should possess Customer Service skills to manage inquiries, provide timely support, and ensure a positive admissions experience.
Candidates should possess Sales skills to nurture leads, present program benefits clearly, and achieve enrollment targets ethically.
Candidates should possess Education-related understanding or experience, preferably in coaching, counseling, or academic programs for competitive exams.
Relevant experience in admissions counseling, student guidance, or education sales is highly beneficial.
Ability to work on-site in Kozhikode, manage multiple cases simultaneously, and maintain accurate documentation and reporting.
Proficiency in basic computer applications (email, CRM or spreadsheets) and comfort with phone and online communication tools.
Bachelor’s degree in any discipline; a background in education, counseling, or business is an advantage.

Work arrangement
No