Center Head

About WILDFIT
At Wildfit Wellness, we are committed to transforming lives through science-backed fitness, nutrition, and lifestyle coaching. We are a dynamic and passionate team focused on helping individuals become the best version of themselves through sustainable wellness solutions.
We are looking for an experienced and hands-on Center Head who can take complete ownership of the day-to-day functioning and overall performance of a WILDFIT center.
The ideal candidate should be comfortable balancing team leadership, client experience, sales, business development, operations, and performance management. Prior experience in the fitness or wellness industry is preferred but not mandatory; candidates with strong experience in team handling, business development, and leadership roles are encouraged to apply.
Key Responsibilities
Oversee day-to-day center operations, ensuring readiness, hygiene, discipline, and adherence to WILDFIT standards.
Lead and manage the center team, including attendance, schedules, daily briefings, performance, and accountability.
Maintain strong floor presence and ensure a premium member experience, training quality, and timely resolution of concerns.
Drive sales, conversions, renewals, upgrades, referrals, and monthly revenue targets.
Ensure timely lead follow-ups, BCA updates, CRM hygiene, and accurate client data.
Monitor member engagement, retention, drop rates, and recovery actions.
Build a strong center culture through member engagement, challenges, events, and community activities.
Track and report center performance, sales, attendance, collections, and operational issues to management.
Support recruitment, onboarding, training, and performance improvement of the center team.
Take complete ownership of overall center performance, client experience, and operational discipline.
Candidate Profile
3–4+ years of relevant professional experience, preferably in a leadership, team management, business development, sales, operations, or center management role.
Experience in the health, fitness, wellness, nutrition, or allied industry is preferred but not mandatory.
Strong experience in team handling, people management, and performance management.
Proven experience in business development, sales, client management, or revenue-driven roles.
Demonstrated ability to take ownership of operations and lead a team towards defined targets.
Strong leadership, communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced, target-driven, and customer-facing environment.
Comfortable taking hands-on ownership of team performance, business growth, and day-to-day operations.
Experience with CRM, reporting, attendance, or performance-tracking systems will be an added advantage.
What We Are Looking For
We are looking for a strong people leader with a business-oriented mindset who can take ownership of a center, lead teams, drive business growth, and deliver a strong customer experience. While experience in the health and fitness industry is an advantage, candidates from other industries with strong team-handling, business development, and leadership experience will also be considered.
Key Skills & Competencies
Strong leadership and people-management skills
Excellent communication and interpersonal skills
Sales and conversion orientation
Client relationship management
Team accountability and performance management
Problem-solving and decision-making
Strong operational discipline
Data and CRM orientation
Ability to multitask and manage a fast-paced center
High energy and ownership mindset
Strong understanding of customer experience and retention
What We Are Looking For
We are looking for someone who is hands-on, accountable, people-oriented, and business-focused - someone who can independently run the center, lead the team, engage with members, drive sales and retention, and ensure that WILDFIT standards are consistently maintained.

Work arrangement
No