Administrative Assistant

Company Description Visa Pro Migration and Education Services specializes in Australian migration and education support for individuals, families, and businesses. The organization provides personalized visa advice and end-to-end application management for skilled, employer-sponsored, family/partner, student, and temporary visas, as well as migration-related review and tribunal support. Visa Pro also offers career guidance and pathway planning for students, manages enrolments with higher education and VET providers, and advises employers on sponsorship and compliance. All services are delivered with meticulous documentation, timely communication, and a client-centered, ethical approach, creating a professional environment focused on quality and integrity.
Role Description The Administrative Assistant is a full-time remote role responsible for providing day-to-day administrative support to the migration and education teams. This includes managing calendars and appointments, organizing digital files and documentation, preparing basic correspondence, and assisting with data entry related to visa applications and student enrolments. The role involves handling incoming calls and emails, directing inquiries to the appropriate team members, and maintaining accurate records in internal systems. The Administrative Assistant will support executive-level staff with administrative tasks, coordinate internal communication, and help ensure smooth, efficient operations while upholding confidentiality and client service standards.
Qualifications
Candidates should possess strong Administrative Assistance and Clerical Skills, including document management, data entry, and scheduling.
Candidates should possess professional Phone Etiquette and Communication skills, with clear, respectful, and client-focused interaction across phone and email.
Candidates should possess Executive Administrative Assistance capabilities, such as supporting senior staff, preparing meeting materials, and managing priorities.
Candidates should have proficiency with common office software (e.g., MS Office or Google Workspace), and the ability to learn new systems and tools quickly.
Candidates should demonstrate attention to detail, organizational skills, reliability in meeting deadlines, and the ability to work independently in a remote setting.
Prior experience in an administrative or customer service role is preferred; exposure to migration or education services is an advantage.
A relevant certificate or diploma in business administration, office administration, or a related field is beneficial.

Work arrangement
Yes