Inside Sales Representative

Company Description Founded in 1993, ITTI Pvt. Ltd. is a global technology services provider delivering innovative enterprise solutions across ERP, CRM, and Business Intelligence. With deep expertise in platforms such as SAP, Microsoft Dynamics 365, Salesforce, Power BI, and Tableau, the company helps organizations accelerate digital transformation and achieve measurable business outcomes. ITTI serves clients in manufacturing, healthcare, financial services, retail, and other industries through a customer-centric approach and agile delivery models. Headquartered in Bangalore, India, ITTI supports clients across Asia, the Middle East, Europe, and the Americas. Guided by the ethos of “Transforming Technology Together,” the organization focuses on long-term partnerships and scalable, future-ready solutions.
Role Description The Inside Sales Representative is a full-time hybrid role based in Bengaluru, with flexibility for partial work from home. This role involves managing inbound and outbound sales activities, qualifying leads, and nurturing prospects through email, phone, and virtual meetings. The Inside Sales Representative will collaborate with the account management and technical teams to understand client requirements, position appropriate ERP, CRM, and BI solutions, and support the end-to-end sales cycle. Daily responsibilities include maintaining accurate records in the CRM, preparing proposals, following up on opportunities, and contributing to revenue growth and pipeline development. The role also focuses on building strong client relationships, ensuring high levels of customer satisfaction, and sharing feedback with internal teams to improve offerings and service quality.
Qualifications
Strong Inside Sales skills, including prospecting, consultative selling, and closing opportunities.
Ability to drive Customer Satisfaction through proactive communication, issue resolution, and relationship-building.
Solid Customer Service skills, with a focus on responsiveness, professionalism, and empathy.
Experience in Lead Generation, including outbound outreach, qualification of prospects, and pipeline management for Staffing industry.
Competence in Account Management, including renewals, up selling, and maintaining long-term client partnerships.
Excellent verbal and written communication skills, with the ability to present technical solutions to non-technical stakeholders.
Comfort using CRM tools and sales productivity platforms; experience with ERP/CRM/BI solutions is an advantage.
Strong organizational and time-management skills, with the ability to manage multiple opportunities concurrently.
Bachelor’s degree in business, marketing, technology, or a related field, or equivalent practical experience.
Self-motivated, target-oriented, and able to work effectively in a hybrid work environment with cross-functional teams.

Work arrangement
Hybrid