Service Engineer

Company Description Kirloskar Brothers Limited (KBL) is a global leader in pump manufacturing and fluid management systems, serving sectors such as water supply, power, irrigation, building and construction, oil and gas, marine, and defence. Founded in 1888 and part of the Kirloskar Group, KBL produces industrial, agricultural, and domestic pumps, valves, and hydro-turbines. The company operates nine manufacturing facilities in India and maintains international subsidiaries and operations in the Netherlands, South Africa, Thailand, the United Kingdom, and the United States. With over 16,000 channel partners worldwide and a strong network of authorized service and refurbishment centers across India, KBL offers extensive support and service coverage. KBL is the first Indian pump manufacturing company certified for an Integrated Management System (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 50001:2018), reflecting its commitment to quality, safety, and sustainability.
Role Description The Service Engineer role is a full-time, on-site position based in Indore. The Service Engineer will perform installation, commissioning, maintenance, and repair of KBL pumps and related equipment at customer locations, ensuring reliable operation of fluid management systems. Daily responsibilities include diagnosing technical issues, conducting troubleshooting, providing field service support, and coordinating with internal teams to resolve complex problems. The role involves preparing service reports, maintaining documentation, and communicating clearly with customers regarding service activities, recommendations, and preventive maintenance. The Service Engineer will also support warranty and post-warranty service, adhere to safety and quality standards, and represent KBL professionally during all customer interactions.
Qualifications
Candidates should possess strong Troubleshooting and Technical Support skills to diagnose issues and implement effective solutions.
Candidates should possess Field Service experience, including on-site equipment handling and customer-facing service activities.
Candidates should possess Maintenance & Repair skills for pumps and related mechanical/electrical systems.
Candidates should possess clear and professional Communication skills for interacting with customers, service teams, and stakeholders.
Diploma or bachelor’s degree in Mechanical, Electrical, or related Engineering field is preferred.
Knowledge of pump systems, fluid mechanics, and industrial safety practices is beneficial.
Ability to read technical manuals, interpret schematics, and use diagnostic tools effectively.
Willingness to travel for field assignments and work in industrial environments as required.

Work arrangement
No