Human Resources and Operations

Role Overview
We're looking for a proactive, execution-focused HR & Business Operations Executive to manage day-to-day HR operations and recruitment (60%) while supporting core business operations (40%). The role suits someone comfortable running HR processes independently while coordinating across teams, tracking deliverables, and owning tasks to closure.
A. HR Operations & Recruitment (~60%)
Employee Lifecycle & Documentation
Manage onboarding, documentation, induction, confirmation, transfers, and exit formalities
Maintain accurate employee records, background verification, and HRMS setup
Coordinate exit processes including clearance, exit interviews, and relieving documentation
Attendance, Leave & Payroll
Monitor attendance, leave records, and regularizations in HRMS
Prepare and validate payroll inputs (deductions, LOP, new joiners, exits)
Resolve routine payroll queries and maintain confidential payroll records
HRMS & MIS
Maintain and update employee master data (salary, designation, reporting lines)
Prepare HR MIS on headcount, attendance, hiring, and attrition
Ensure accuracy and confidentiality of all employee data
Policy & Process Support
Support drafting and implementation of HR policies, SOPs, and process documents
Assist with statutory/labour compliance activities
Identify and recommend HR process improvements
Recruitment & Talent Acquisition
Manage end-to-end recruitment: sourcing (Naukri, LinkedIn, Internshala, referrals), screening, and shortlisting
Conduct HR screening calls; coordinate interviews and feedback
Maintain recruitment tracker; coordinate offers, documentation, and follow-up through joining
Recruitment MIS
Track hiring metrics (CVs, screenings, interviews, offers, joins) and turnaround time
Maintain pipelines for recurring/critical roles; evaluate sourcing channel effectiveness
B. Core Business Operations (~40%)
Operational Coordination
Coordinate cross-team execution of deliverables and business requirements
Track tasks, dependencies, and pending actions; escalate delays as needed
Maintain structured trackers for operational activities
MIS & Data Management
Prepare operational MIS/reports; consolidate and validate data across teams
Maintain dashboards and trackers; analyze data for gaps and trends
Process & Workflow Management
Monitor workflows for adherence to timelines; identify bottlenecks
Support SOP/checklist documentation and process standardization
Cross-Functional Coordination
Liaise with Sales, Product, Tech, Finance, and HR on operational needs
Coordinate meetings, action items, and stakeholder follow-ups
Business/Product Operations Support
Support operational activities across Earnest's product lines and initiatives
Track data, documentation, and follow-ups for ongoing business projects
Management Support
Prepare action trackers from meetings; track decisions and deadlines
Provide proactive updates on pending/completed items; flag risks early
Eligibility & Qualifications
Bachelor's degree in Business Administration, HR, Operations, or related field
1–2 years' experience in business operations, HR operations, or recruitment
Strong Excel/Google Sheets skills; familiarity with HRMS (Zoho People, Keka, greytHR, etc.)
Strong communication, coordination, and follow-up skills
Good to Have
Experience in tech/SaaS/fintech/analytics environments
Exposure to payroll processing, statutory compliance, and KRA/KPI processes
Experience drafting SOPs and process documentation
Key KPIs
Timely, accurate employee lifecycle, attendance, and payroll processing
Recruitment turnaround time and offer-to-joining conversion
Accuracy and timeliness of HR and operational MIS
Effective cross-functional coordination and closure of action items
Process adherence and improvement initiatives

Work arrangement
No