Account Manager, Performance Marketing

Demand Calls is a marketing technology company building a smarter demand network for high-intent calls and leads.
Backed by 15+ years of performance marketing experience, a large network of media partners, and advanced AI-driven qualification and routing technology, we connect businesses with qualified consumer demand across high-value industries.
We are currently expanding our U.S. buyer network and are looking for an Account Manager who can own client relationships, help buyers scale, and make sure every account receives a high level of service.
The role
You will be the main point of contact for our U.S. buyers and business clients.
You will onboard new accounts, understand their geographic coverage and lead criteria, monitor performance, handle quality questions, coordinate campaign adjustments, and help clients increase volume when campaigns are performing well.
This is not a traditional customer service role. We want someone commercially minded who understands that strong account management means keeping clients happy, identifying opportunities to grow accounts, and making sure problems are solved quickly.
What you’ll be responsible for
Managing buyer relationships from onboarding through ongoing growth.
Helping configure ZIP coverage, service areas, lead criteria, budgets, caps, schedules, and campaign requirements.
Monitoring call and lead quality, returns, disputes, wallet balances, and delivery performance.
Working closely with our operations and publisher teams to improve traffic quality.
Providing clients with clear reporting and proactive recommendations.
Identifying opportunities to increase budgets, add territories, or expand into additional campaigns.
Maintaining professional, fast communication by phone, email, and messaging.
What we’re looking for
Experience in account management, lead generation, digital marketing, home services, affiliate marketing, or performance marketing is strongly preferred.
Excellent spoken and written English.
Comfort speaking directly with U.S. business owners.
Strong commercial judgment and ability to build long-term relationships.
Highly organized and comfortable working with CRM and lead distribution platforms.
Experience with GoHighLevel, lead distribution software, pay-per-call, or pay-per-lead is a major advantage.
What makes this opportunity different
Demand Calls is building infrastructure, not simply running campaigns. You will join early enough to help shape how our buyer operation works as the network grows.
Compensation
Competitive base compensation based on experience, with the potential for performance incentives tied to account growth and retention.

Work arrangement
Yes