Client Servicing Manager (Branding)

About Us
Dischh Marketing is a branding agency that helps businesses build identities people remember. From logos and brand guidelines to corporate films and marketing collateral, we work closely with our clients to turn their vision into a strong, consistent brand.
The Role
We're looking for a confident, articulate professional who can be the face of Dischh Marketing to our clients. You'll understand what clients need, translate it into clear briefs for our creative team, and make sure every project is delivered on time and to the client's satisfaction. You don't need to be a designer, but you should have a good eye for design and understand what makes a brand work.
Key Responsibilities
Act as the main point of contact for assigned clients, building strong, long-term relationships
Conduct client meetings to understand business goals, target audience, and branding requirements
Prepare clear creative briefs and coordinate with designers, copywriters, and video teams to execute them
Present concepts, designs, and campaigns to clients confidently and gather structured feedback
Manage project timelines, deliverables, and revisions so work is completed on schedule
Handle client queries, concerns, and escalations professionally
Identify opportunities to offer additional services to existing clients (upselling and cross-selling)
Support new business pitches, proposals, and presentations
Maintain project documentation, meeting notes, and client communication records
What We're Looking For
2–4 years of experience in client servicing or account management, preferably at a branding, design, or advertising agency
Good understanding of branding fundamentals: logos, visual identity, typography, colour, packaging, and brand guidelines
Excellent verbal and written communication skills in English and Hindi
Strong presentation skills and the confidence to pitch ideas to business owners and senior decision-makers
Ability to give constructive feedback to the creative team and explain the reasoning behind design choices to clients
Well organised, with the ability to manage multiple clients and projects at once
Working knowledge of tools like Microsoft 365 , Canva,AI Tools and project management tools
Familiarity with Adobe Creative Suite or Figma is a plus
Qualifications
Graduate in any discipline; a degree or diploma in Marketing, Mass Communication, Design, or Business Administration is preferred
What We Offer
Opportunity to work with a diverse range of clients across industries
A collaborative, creative work environment
Direct exposure to brand strategy and business development
Room to grow into a senior account or brand strategy role
Competitive salary based on experience

Work arrangement
No