Senior Travel Consultant

TOTAL HOLIDAY OPTIONS specializes in crafting customized tours to India, Nepal, Sri Lanka, and the Maldives, focusing on providing travellers with an immersive experience into the region’s rich culture and diverse environments. Renowned for offering exceptional value and unparalleled comfort, the company is committed to delivering high-quality travel experiences. As an active member of several industry associations, TOTAL HOLIDAY OPTIONS remains at the forefront of innovation. We are dedicated to creating memorable journeys that blend affordability and uniqueness for travellers worldwide.
Role Description
This is a full-time, on-site Travel Consultant role based in New Delhi. The Travel Consultant will be responsible for creating and managing personalized travel itineraries, liaising with clients to understand their preferences, and providing expert advice on destinations and travel arrangements. The role involves booking flights, accommodations, and tours to ensure a smooth travel experience for clients. The consultant will also handle customer queries, manage bookings, and ensure customer satisfaction through exceptional service.
Qualifications
Strong knowledge of travel booking systems, itinerary planning, and destination expertise
Excellent customer service and communication skills
Ability to multitask, meet deadlines, and work effectively in a fast-paced environment
Problem-solving skills to handle travel challenges and provide quick resolutions
Proficiency in travel software and technology tools used for planning and reservations
Experience in the travel industry or a related field is preferred
A degree in Tourism, Hospitality, or a related discipline is an advantage
Fluency in English is required; knowledge of additional languages is a plus

Work arrangement
No