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The key details from the original listing.
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Description supplied by the original job listing.
Department: Claims Management
Location: Home United Kingdom
Description
Field Engineer
Division: Davies UKI
Reports to: Head of Engineering
Location: Field-based
Hours: 08:30 – 17:00
About the Role
We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes.
You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.
What will your day look like:
Key Responsibilities
Produce accurate, detailed, and high-quality engineering reports
Assess, value, and negotiate vehicle repair costs
Provide fair and accurate vehicle valuations
Negotiate total loss settlements
Apply detailed knowledge of salvage categories
Manage claims through to resolution
Liaise with repairers, customers, and internal teams
Support colleagues and contribute to team success
Knowledge and Abilities:
Skills & Experience
Qualified to IAEA or ATA (VDA) standard
Experience within insurer or independent engineering environment
Strong understanding of claims processes and salvage categorisation
Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s)
Ability to inspect a wide range of vehicles including:
Cars
HGVs
Agricultural machinery
Caravans
Excellent negotiation and communication skills
Strong analytical and problem-solving ability
Effective time management and prioritisation skills
AQP qualification
Personal Attributes
Detail-oriented and structured approach
Confident decision maker and negotiator
Ability to work independently in a fast-paced environment
Strong customer focus with complaint resolution experience
Professional handling of sensitive and confidential information
#INDUKI
Benefits
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Work arrangement
Yes
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