Teller

Company Description Bandhan Bank is a growing Indian banking and financial services organization focused on providing accessible and inclusive banking solutions to individuals, small businesses, and communities. The bank offers a wide range of products, including savings and current accounts, loans, and other retail banking services. Bandhan Bank emphasizes customer service, operational integrity, and financial discipline in all branches. Team members are encouraged to build long-term relationships with customers and support the bank’s mission of financial inclusion. Working at Bandhan Bank provides opportunities for professional development and career growth within the banking sector.
Role Description The Teller role at Bandhan Bank is a full-time, on-site position based in Jhunjhunun. The Teller will handle daily customer transactions, including cash deposits and withdrawals, cheque processing, account inquiries, and basic service requests. Responsibilities include verifying customer identity and documents, balancing cash drawers, maintaining accurate transaction records, and following bank policies and regulatory guidelines. The Teller will assist in promoting bank products and services, respond to customer questions, and escalate complex issues to senior staff when needed. The role requires consistent adherence to security procedures, attention to detail, and a strong focus on providing courteous and efficient customer service in the branch environment.
Qualifications
Candidates should possess strong numerical ability and basic financial understanding to handle cash transactions and reconcile daily balances accurately.
Candidates should possess clear verbal and written communication skills to interact with customers and colleagues in a professional and respectful manner.
Candidates should possess customer service and relationship-building skills to support a positive branch experience and encourage customer loyalty.
Candidates should possess attention to detail and organizational skills to manage transaction records, documentation, and compliance requirements.
Candidates should possess basic computer literacy and familiarity with banking or office software to operate teller systems and digital tools effectively.
Candidates should ideally have a minimum of a high school diploma; a bachelor’s degree in commerce, business, or a related field is an advantage.
Candidates should possess integrity, reliability, and the ability to follow security protocols and regulatory guidelines in all transactions.
Prior experience in banking, cash handling, or customer-facing roles is beneficial but not mandatory.

Work arrangement
No