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Spectral Consultants is #Hiring Senior Support Analyst – Axiom Production Support
🔹 Experience: 5+ Years
🔹 Location: Mumbai/Chennai
🔑 Key Skills Required
✅ Axiom v10/v11 – Production Support
✅ Oracle SQL / PL/SQL – 5+ years
✅ Unix/Linux & Shell Scripting – 5+ years
✅ Autosys / Job Scheduling
✅ ServiceNow & Monitoring Tools (Dynatrace, etc.)
✅ Financial / Regulatory Reporting
✅ Incident, Change & Problem Management
✅ Production deployment, migration & release support
✅ RCA, troubleshooting & performance improvement
✅ 24×7 on-call production support
💼 What You’ll Do
• Provide L1/L2 production support for Axiom reporting jobs
• Troubleshoot Axiom jobs and resolve production issues within SLA
• Work with development teams on L3 escalations
• Monitor Axiom platform health and reporting jobs
• Support upgrades, patches, deployments and production migrations
• Perform RCA and implement long-term solutions
• Maintain Financial Regulatory Reporting applications and data quality
• Identify manual activities and drive automation opportunities
• Participate in change/release management activities
• Mentor junior support engineers and collaborate with internal teams
Work arrangement
No
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