Sales Operations Analyst

Company Description MultiSensor AI (MSAI) delivers real-time insight into critical mechanical and electrical assets through a full-stack platform that unifies advanced sensing technologies with AWS-powered edge and cloud software. By combining thermal, acoustic, vibration, and laser spectroscopy sensors, MSAI enables organizations to monitor asset health with precision and scale. The platform is deployed across logistics, manufacturing, utilities, and oil & gas, supporting diverse industrial environments. MSAI’s solutions help customers prevent unplanned downtime, improve operational efficiency, and enhance site safety, making it a key partner in modern industrial digital transformation.
Role Description The Sales Operations Analyst is a full-time remote role responsible for supporting the sales organization with data-driven insights, process optimization, and operational excellence. Day-to-day activities include maintaining and improving CRM data quality, preparing sales reports and dashboards, tracking pipeline and forecast accuracy, and analyzing performance metrics to identify trends and opportunities. The role partners closely with sales, finance, and marketing to refine territory and quota models, streamline workflows, and support revenue planning. The Sales Operations Analyst will also contribute to sales tooling administration, documentation of processes, and development of best practices that enable scalable growth.
Qualifications
Strong analytical skills, including proficiency in data analysis, reporting, and interpretation of sales performance metrics.
Effective communication skills, with the ability to present insights clearly to cross-functional stakeholders and document processes in a structured way.
Experience in sales and sales operations, including familiarity with CRM platforms, pipeline management, and sales process design.
Understanding of finance concepts relevant to sales operations, such as revenue forecasting, quota setting, and budgeting.
Ability to work independently in a remote environment, manage multiple priorities, and collaborate across distributed teams.
Comfort with Excel or similar spreadsheet tools; experience with BI/analytics tools (e.g., Tableau, Power BI, Looker) is beneficial.
Background in B2B technology, industrial, or SaaS environments is a plus; experience with AWS or data-driven platforms is advantageous.
Bachelor’s degree in Business, Finance, Analytics, Economics, or a related field, or equivalent practical experience.

Work arrangement
Yes