Live opening · Posted 3 days ago

IT Support Technician – Remote role - Overnight Shift

Supportwave · United States (Remote)

Linkedin Yes

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At a glance

The key details from the original listing.

Posted 3 days ago

CompanySupportwave

LocationUnited States (Remote)

Work modeYes

Source

Listed3 days ago

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About the role

Description supplied by the original job listing.

Job Description
Provide Tier 2 technical support and remote troubleshooting for end users on the overnight shift in this full-time remote 12-month contract. Manage service desk tickets to meet SLAs, handle Windows end-user issues, and maintain business continuity during off-hours.
Requirements
Tier 2 IT Support / Technical Support
Help Desk / Service Desk Support
Remote Troubleshooting
Windows / End-User Support
Ticketing / SLA Management
Preferred
Apple macOS
CompTIA A+
The role will be a Monday - Friday role work the overnight shift from 7pm - 2am. Opportunity to alternate shifts and work 1am - 8am CT US hours.
Apply via our website for details.

Work arrangement
Yes

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