Live opening · Posted 3 days ago
Senior Customer Success Manager - CCaaS
jobgether · Brazil
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At a glance
The key details from the original listing.
Companyjobgether
LocationBrazil
Job typeFull-time
Work modeYes
Source
Lever
Listed3 days ago
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About the role
Description supplied by the original job listing.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Success Manager - CCaaS based in Brazil.
This is a senior, customer-facing role focused on helping enterprise customers maximize the value of an AI-powered customer experience platform. You will act as a strategic and technical advisor, connecting customers’ business objectives with platform capabilities and best practices. The role combines customer success, solution consulting, program leadership, and commercial collaboration across complex enterprise environments. You will drive adoption, value realization, and long-term customer success across multiple teams and use cases. You’ll work closely with executive stakeholders while coordinating with Product, Engineering, Solutions, Services, and Sales teams. The position offers an opportunity to influence product direction, lead transformation initiatives, and help customers scale, automate, and optimize their customer engagement strategies.
Employment type
Full-time
Work arrangement
Yes
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