Strategic Enterprise Account Manager

Company Description
TrueFan AI is an enterprise AI video platform that transforms a single recording into thousands of high-quality, personalized video variations, making video creation as simple as generating text.
Organizations across marketing, sales, customer engagement, and internal communications use TrueFan AI to deploy AI avatars spanning business leaders, medical experts, and globally recognized celebrities. The platform delivers up to 100x more video output from one recording, in any language and at massive scale, with more than 20 million videos generated and the capacity to produce up to 500,000 videos per minute.
Over 100 enterprises, including 15+ companies with market caps above $10B, across sectors such as BFSI, healthcare, digital platforms, retail, travel, and real estate, actively trust TrueFan AI’s proprietary video foundation model.
Backed by leading investors with a $10M Series A round in June 2026, TrueFan AI is rapidly expanding its footprint and impact in enterprise AI video.
Role Description
The Account Manager – Enterprise Sales role at TrueFan AI is a full-time, on-site position based in Gurugram.
This role focuses on owning and growing strategic enterprise accounts, building strong relationships with key stakeholders, and ensuring that customers realize measurable value from TrueFan AI’s video solutions.
Key Responsibilities
Own and manage strategic enterprise accounts, ensuring strong customer relationships and long-term growth.
Identify and drive upselling and cross-selling opportunities within existing accounts.
Manage the end-to-end enterprise sales cycle, from opportunity identification to closure.
Build and maintain strong relationships with key stakeholders and senior decision-makers.
Conduct regular business reviews and track account health, usage, adoption, and customer satisfaction.
Proactively identify customer needs and work with internal teams to address challenges and deliver solutions.
Develop strategic account plans to drive retention, expansion, and revenue growth.
Prepare proposals, presentations, commercial documents, and customized solutions for enterprise clients.
Coordinate closely with Product, Marketing, Customer Success, and Sales Operations teams.
Maintain accurate sales forecasts, pipeline information, and CRM records.
Monitor account performance and identify opportunities to improve customer adoption and business outcomes.
Qualifications
Strong Account Management skills, including relationship building, stakeholder management, and strategic account planning.
Demonstrated experience in Enterprise Sales and Sales Operations, with the ability to manage complex sales cycles and maintain accurate pipelines.
Background in Business Development, including prospecting, opportunity qualification, and developing tailored solutions for large organizations.
Strong focus on Customer Satisfaction, with a track record of improving retention, adoption, and growth within key accounts.
Excellent communication, negotiation, and presentation skills, with the ability to engage senior decision-makers.
Comfortable working with technology products or SaaS platforms; experience in AI, MarTech, or enterprise software is an advantage.
Strong analytical mindset with proficiency in CRM tools and data-driven account reporting.
Bachelor’s degree in Business, Marketing, or a related field.
MBA or equivalent experience in enterprise sales is a plus.

Work arrangement
No