Senior Manager, ECommerce

HIRING!
Role: Senior Manager, ECommerce
Location: Only apply if you live in FL, TX, Ohio, NY, SC
Company:
Crunchi® is a premium clean beauty brand built on the belief that you should never have to choose between high performance and ingredients you can trust. Our makeup and skincare combine rigorously vetted ingredients, full ingredient transparency, and thoughtful sustainability. As we expand our ecommerce business, we’re looking for talented people to help bring uncompromised clean beauty to more customers.
Job Description
Have you grown a Shopify business, improved the online shopping experience, and driven measurable results across ecommerce marketplaces? We’d love to hear from you.
Crunchi® is looking for a strategic, hands-on ecommerce leader to help shape our next phase of growth across Crunchi.com, Amazon, TikTok Shop, and future retail ecommerce partners.
This full-time, remote role reports to the Head of Marketing & Sales and owns ecommerce strategy, commercial performance, and the end-to-end digital customer experience across web and mobile. You’ll combine a premium brand experience, strong merchandising, and data-driven execution to grow revenue and improve how customers discover, shop, and engage with Crunchi.
What you’ll lead:
• Ecommerce strategy and growth: Develop and execute an integrated strategy across our website and marketplaces, identifying opportunities to improve revenue, conversion, average order value, and customer lifetime value.
• Merchandising and customer experience: Optimize the Shopify shopping experience, including mobile UX, navigation, site search, collections, product pages, and recommendations to create a seamless customer journey.
• Marketplace performance: Drive growth and digital shelf excellence across Amazon and TikTok Shop while supporting future retail ecommerce partnerships.
• Launches and commercial execution: Lead ecommerce execution for product launches, promotions, and seasonal campaigns, partnering with marketing to align brand messaging, campaign content, and online merchandising.
• Analytics and optimization: Monitor KPIs, analyze customer behavior, and lead testing that translates insights into measurable improvements in business performance and customer experience.
• AI, technology, and innovation: Use AI, automation, and emerging ecommerce tools to improve personalization, merchandising, reporting, and operational efficiency.
Success in this role requires someone who can set the strategy, identify opportunities, and roll up their sleeves to execute in close partnership with internal teams and external agencies.
Interested? Email your resume to HR@crunchi.com with the subject line “Senior Manager, Ecommerce.” Include a brief overview of the channels you’ve managed and 2–3 measurable results you’ve personally driven.
Please do not message me directly. All applications and inquiries should go to HR@crunchi.com.

Work arrangement
Yes