Patient Care Coordinator

We're looking for a friendly, organized, and motivated Patient Care Coordinator to become the first impression of our practice. If you enjoy helping people, thrive in a fast-paced healthcare environment, and take pride in delivering outstanding customer service, we'd love to meet you. Welcome patients with professionalism, warmth, and compassion.
Register new patients and accurately collect demographic, insurance, and financial information
Schedule, reschedule, and confirm patient appointments using electronic scheduling systems
Verify patient insurance eligibility, benefits, deductibles, copayments, coinsurance, and coverage limitations before treatment
Obtain and track prior authorizations, referrals, and precertification’s to ensure timely patient care
Notify patients of insurance benefits, estimated financial responsibility, and any authorization requirements.
Collect copayments, balances, and process patient payments according to office procedures
Communicate effectively with therapists regarding scheduling needs and patient concerns
Answer multi-line phones and respond promptly to patient inquiries
High school diploma or GED required
Minimum of one year of medical front office, medical receptionist, or healthcare administrative experience preferred
Experience verifying insurance benefits and obtaining prior authorizations is preferred.
Proficiency with Microsoft Office, including Word, Excel, and Outlook
Experience with electronic medical records (EMR) preferred
Strong computer and data entry skills with excellent attention to detail
Outstanding verbal and written communication skills
Excellent organizational and time management abilities
Ability to multitask while maintaining accuracy in a fast-paced environment
Dependable, self-motivated, and adaptable to changing priorities
Positive attitude with a strong commitment to teamwork and patient-centered care

Employment type
Full-time

Work arrangement
No