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Community Manager Intern(WhatsApp & Telegram)
Location: Remote (Nigeria)
At LearnTechNow, we’re on a mission to make high-quality digital skills education more accessible across Africa. We’re looking for someone who can build thriving online communities—not just manage them.
This role is ideal for someone who enjoys starting conversations, bringing inactive communities back to life, building genuine relationships with people, and confidently helping interested learners enroll in the right programs.
If you’re someone who loves engaging people, driving conversations, and turning community engagement into real business results, we’d love to hear from you.
Your Primary Responsibilities (80%)
Own and manage LearnTechNow’s WhatsApp and Telegram communities.
Revive inactive communities and build consistently active, engaging spaces.
Welcome and onboard new members while creating an excellent first impression.
Plan and execute weekly engagement activities such as discussions, challenges, accountability groups, webinars, AMAs, networking sessions, and community events.
Build genuine one-on-one relationships with community members.
Identify interested learners, understand their goals, answer questions, handle objections, and guide them toward enrolling in the right LearnTechNow program.
Follow up with prospective and existing learners to improve engagement, course completion, and learner satisfaction.
Monitor community health and continuously improve engagement, retention, and learner conversion.
Secondary Responsibilities (20%)
Support the Lead Social Media Manager with community-related campaigns.
Assist with social media engagement and content distribution when needed.
Work closely with the marketing team to execute community growth initiatives.
What We’re Looking For
We’re looking for someone who has proven they can build engaged communities and drive results—not someone who simply posts content.
You should have:
Experience managing WhatsApp, Telegram, Discord, Facebook Groups, or similar communities.
A strong sales, customer success, business development, or relationship management background.
Excellent written communication and interpersonal skills.
Confidence initiating conversations and following up with prospects.
Strong persuasion and objection-handling skills.
A proactive, ownership mindset with the ability to work independently.
Strong organization and attention to detail.
You’ll Stand Out If You Have
Successfully revived inactive online communities.
Experience selling educational programs, courses, SaaS products, or professional services.
Worked in an EdTech company or startup.
Experience organizing webinars, online events, or community challenges.
Basic familiarity with Canva or social media management tools.
How Success Will Be Measured
Your success in this role will be measured by:
Community engagement and activity.
Growth of WhatsApp and Telegram communities.
Learner inquiries and enrollments generated.
Community retention.
Member satisfaction and feedback.
Why Join LearnTechNow?
Help build one of Africa’s fastest-growing digital skills communities.
Play a direct role in helping thousands of people build life-changing careers.
Work in a fast-paced startup where your ideas are valued and your impact is visible.
Grow with a mission-driven team passionate about transforming digital skills education.
Work arrangement
Yes
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