Web Sales Manager

Company Description Shine Jewel Pvt. Ltd. is a leading wholesale supplier and manufacturer of gold and diamond jewelry, 925 silver jewelry, and gemstones, offering competitive prices without compromising on quality or elegance. With a catalog of around 10,000 unique designs, the company serves diverse global markets and a wide range of style preferences. Shine Jewel Pvt. Ltd. is committed to premium craftsmanship, ethical sourcing, and exceptional customer service, positioning itself as a trusted partner for jewelry businesses worldwide. The company’s mission focuses on delivering affordable luxury, expanding design offerings in line with market trends, and promoting sustainable practices that positively impact communities and the environment. To support international clients, Shine Jewel provides flexible shipping options through carriers such as UPS, FedEx, DHL, and local postal services, balancing speed, cost, and reliability.
Role Description The Web Sales Manager is responsible for driving online sales growth and managing digital customer relationships for Shine Jewel’s wholesale jewelry business. This full-time, on-site role in Jaipur involves overseeing e-commerce platforms, optimizing product listings, and managing online promotions to increase conversions and revenue. The Web Sales Manager will monitor web analytics, identify sales opportunities, and coordinate with marketing, operations, and design teams to ensure accurate inventory, pricing, and product information. Daily tasks include handling key online client accounts, resolving customer inquiries, maintaining high levels of customer satisfaction, and preparing sales reports and forecasts. The role also includes leading and mentoring a small sales team focused on digital channels, implementing best practices in web sales, and contributing to strategic initiatives for market expansion.
Qualifications
Strong skills in Sales and Sales Management, with a track record of meeting or exceeding online revenue targets.
Experience in Customer Service and Customer Satisfaction, ensuring responsive communication and positive client experiences.
Demonstrated Team Leadership abilities, including guiding, coaching, and motivating sales staff in digital environments.
Knowledge of e-commerce platforms, online merchandising, and web analytics tools (e.g., Google Analytics or similar).
Excellent communication and negotiation skills, with the ability to build long-term business relationships.
Experience in jewelry, luxury goods, or B2B wholesale sales is highly beneficial.
Bachelor’s degree in Business, Marketing, Sales, or a related field, or equivalent professional experience.
Comfort working with spreadsheets and CRM systems, and preparing regular sales performance reports.

Work arrangement
No