Learning Management System Administrator

🚀 WE'RE HIRING | LMS ADMINISTRATOR
📍 Location: Mumbai
💼 Experience: 2–5 Years
🎯 Key Responsibilities:
✅ Manage LMS/ViSearch content uploads, replacements & updates
✅ Handle LMS service & troubleshooting tickets within SLA/TAT
✅ Provide first-level support to users & trainers
✅ Maintain ticket trackers, MIS & operational reports
✅ Monitor SLA adherence and resolve queries with high FCR
✅ Coordinate with training and cross-functional teams
🧠 Key Skills:
✔ LMS Administration / LMS Operations
✔ Strong MS Excel & MIS
✔ Ticket Management & Troubleshooting
✔ SLA/TAT Management
✔ Stakeholder Coordination
✔ Strong communication & attention to detail
📩 Apply / Refer:
📧 bhakti.khanvilkar@niit.com
📱 9619516612

Work arrangement
No