Talent Development Program Administrator

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
As a Talent Development Program Administrator, you will play a key role in shaping the employee experience at Braze. You will be instrumental in the end-to-end program management of our global New Hire Onboarding Program, ensuring new employees feel welcomed, informed, and connected with critical information, from day one. You will also manage the process for enrolling, coordinating, tracking completion and data collection for other key learning programs: Braze Leadership Explorer, Manager Essentials and Aspiring Leaders Programs. Additionally, you will support the broader Learning Experience Design team, helping to create engaging learning materials to drive professional growth across the company.
Responsibilities:
New Hire Onboarding & Experience
Own the day-to-day administrative operations and logistics for the global new hire onboarding program across AMER, EMEA, LATAM, and APAC. This includes scheduling, coordinating with facilitators, and preparing all necessary materials
Serve as the primary point of contact for new hires and hiring managers during the onboarding journey. Work cross-functionally with internal key stakeholders
Confidently facilitate key components of the program, both in-person and virtually, to provide new employees with foundational knowledge about our company and business
Manage and maintain all onboarding program materials and platforms
Manage and maintain participant information including enrollment, project completion, data collection and general communication for a full suite of TD programs
Collect and analyze new hire feedback and program data to identify areas for improvement. Propose and help implement minor program adjustments to continuously enhance the onboarding experience
Support the development of a long-term roadmap to evolve the existing onboarding program into a more dynamic and automated experience that reflects our talent development strategy
Learning Experience Design Support
Create and format engaging learning materials, including e-learning modules, presentation decks, and job aids, using various content authoring tools
Help manage timelines and deliverables for both onboarding and wider talent development initiatives, ensuring projects stay on track, and providing regular updates to the team
Simplify complex learning content into easy to understand and clear learning experiences
WHO YOU ARE
You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have:
3-5 yrs of professional experience
Familiarity in using learning management systems, HR systems, and other related software
Executive presence to represent Braze with professionalism and personality
Strong analytical and problem-solving abilities to assess training needs and measure training effectiveness
Ability to work effectively in a team-based, collaborative environment while also working autonomously and taking ownership of projects
Excellent coordination, presentation, and communication skills, both written and verbal
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $81,000/year with an expected On Target Earnings (OTE) between $74,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:
To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follo