Site Reliability Engineer

About Us:
Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.
Galway Office
Rent The Runway established its European Technology Hub in Galway in April 2019. Based in the historic Claddagh area of the city, the growing team in Galway tackles core technology challenges and influences the next generation of services critical to Rent The Runway’s success and continued growth.
The Galway office is Rent the Runway's first international office outside the US and enables the company to significantly expand its Software Engineering, Product Development, Machine Learning Engineering and Data Science footprint. Rent The Runway’s Galway-based employees have the opportunity to grow their careers across several roles and career paths in Technology.
Our engineering team is smart, pragmatic, and entrepreneurial. We practice continuous integration & test-driven development, engage in constant peer code reviews & pair programming, and work hard to give back to the software community through open-source contributions.
About the Team:
Our Platform Engineering team is smart, pragmatic, and entrepreneurial. We are reliability-focused and relentlessly passionate about making the closet-in-the-cloud a reality for our customers. We drive the operational capability of creating and advocating best practices to support largely distributed, fault-tolerant systems in the cloud that serve our customers every day.
We practice continuous improvement & process management techniques to put quality into everything we do. We cross-functionally service the Rent the Runway business and support multiple departments across IT, Engineering, Product, Security, Compliance and the Business.
About the Job:
As a Senior Site Reliability Engineer (SRE) you will have the opportunity to spearhead and lead technology initiatives in the realm of cloud infrastructure, software delivery and observability. You will be responsible for building and developing tooling, policies, and processes to advance Rent The Runway to higher levels of scale, and performance. You will lead assigned projects, and be responsible for the overall delivery of these initiatives. You will be part of a high-impact engagement with the Platform Engineering team delivering operational excellence through system automation, self-service and developer tooling that empowers the entire organisation to deliver exceptional results for our customers.
What You’ll Do:
Utilise configuration as code like Terraform, Python, Helm, Container Orchestration services including Docker and Kubernetes, and a variety of GCP and services to drive service reliability.
Implement software development practices to build observability, alerting, tracing, automation, and self-healing capabilities to maintain the highest levels of platform availability.
End-to-end coordination across platforms, while supporting, identifying, responding, and reporting of issues; then escalating to respective teams for remediation promptly.
Develop maintenance and operations automation through CI/CD
About You:
Orchestration Technology Experience: 5 years of hands-on experience with orchestration tools such as Kubernetes.
Passion for CI/CD: Demonstrated enthusiasm for developing and improving Continuous Integration/Continuous Deployment processes, particularly for cloud infrastructure.
Coding and Scripting Proficiency: Advanced skills in Terraform, Helm or Ansible, with a solid understanding of CI/CD tools like GitHub and Artifactory.
Monitoring Solutions Expertise: Practical experience with monitoring, alerting, and logging tools, including Splunk or GCP Monitoring.
Production Environment Support: At least 3 years of experience in maintaining production environments across cloud platforms like GCP, AWS, or Azure.
Software Development: 5+ years of experience in developing and delivering products using programming languages such as Bash, Python, Golang, or Java.
System Optimization: Proven track record of enhancing existing systems, building robust infrastructure, and automating processes to reduce workload.
Agile Methodology: Experience working within Agile teams, adhering to sprint cadences and delivery timelines.
Problem-Solving Skills: Ability to effectively triage issues and conduct thorough root-cause analyses when necessary.
Team Collaboration: Strong team player with the ability to work collaboratively within diverse groups.
SRE Influence: Capable of driving Site Reliability Engineering practices among development and operations teams.
On-Call Duties: Willingness to participate in an on-call rotation, troubleshoot production issues, perform Root Cause Analyses, and share insights with the Engineering and Operations teams.
Benefits:
At Rent the Runway, we’re committed to the happiness and well-being of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:
Generous Paid Time Off, including annual leave, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
Paid Sabbatical after 5 years of continuous service - unplug, recharge, and have some fun.
Competitive Stakeholder Pension - taking care of your future.
Comprehensive health, dental care and dependents care from day 1 of employment - Your health comes first, and we’ve got you covered.
Company-wide events and outings - our team spirit is no joke - we know how to have fun!
Hybrid Work -This hybrid role requires 2-3 days per week in our Galway, Ireland office, with the option to work 2 days remotely.
Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee on any legally recognised basis, including, but not limited to: gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership of the Traveller community.
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