Membership Development Manager

Position Summary
Our client is seeking a motivated, relationship-driven Membership Development Manager to support the continued growth of the organization by identifying, engaging, and converting qualified independent furniture retailers into members.
This position will take an active role in developing new membership opportunities, building relationships with prospective members, coordinating in-person meetings and market visits, and communicating the value of our membership.
In addition to new-member development, the position will work closely with leadership and internal teams to strengthen engagement among existing members and develop a comprehensive understanding of our programs, supplier relationships, services, rebates, events, and Performance Groups.
Key Responsibilities
Membership Development
Identify and research independent furniture retailers that align with our membership profile.
Develop and maintain a pipeline of prospective members.
Conduct initial outreach and introduce prospective retailers to the benefits and value of our membership.
Schedule and participate in meetings with qualified prospects.
Convert qualified prospects into members.
Identify geographic markets with strong membership-development potential and coordinate travel accordingly.
Travel to targeted markets as needed to meet prospective members and develop relationships.
Partner with staff and the Membership Committee of the Board to establish measurable membership-growth objectives and performance metrics.
Maintain appropriate follow-up and communication throughout the prospecting and membership-development process.
Member Engagement & Organizational Support
Work closely with the Director of Engagement to understand membership Performance Group structure and processes, with the potential to facilitate groups as the program expands.
Develop a strong working knowledge of supplier and service-partner programs available to members.
Understand our rebate programs and how member rebates are administered.
Become familiar with the organization's Ignite Conference and other member programs and events.
Partner with the Director of Engagement and CEO to identify members with limited participation and develop strategies to improve engagement.
Collaborate across departments to ensure prospective and existing members understand the resources and opportunities available through membership.
Perform additional responsibilities as needed to support membership growth and organizational objectives.
Qualifications
Strong relationship-building, communication, and presentation skills.
Demonstrated ability to prospect, develop relationships, and move opportunities through a structured pipeline.
Comfortable initiating conversations with business owners and senior-level decisionmakers.
Self-motivated and capable of working independently while collaborating effectively with a team.
Strong organizational and follow-up skills.
Proficiency with Microsoft Office applications.
Ability to maintain accurate and detailed travel and expense reporting.
Willingness and ability to travel regularly.
Must reside within reasonable proximity to a major airport.
Ability to understand, embrace, and represent the culture and values of membership.
Compensation & Benefits
Base Salary: $115,000 annually
Performance Bonus: Up to $20,000 annually based on achievement of established goals
Health insurance with minimal employee contribution
Company-paid business travel expenses
Ideal Candidate
The ideal candidate is a business development and relationship-management professional who is comfortable working directly with independent business owners. Experience within the furniture, home furnishings, retail, buying group, association, membership development, or related industries would be particularly valuable.
This person should be equally comfortable prospecting for new relationships, traveling to meet prospective members, presenting a compelling value proposition, and developing long-term relationships after a member joins.

Work arrangement
Yes