Digital Content Production Artist

We’re looking for a Digital Content Production Artist to support the production work behind Cricut’s new content library. This is a brand new category for us, and this role helps us build it: getting models from our artists into the library, making sure they work in our software and on our machines, and holding the quality bar as we scale volume.
We’re standing up a content type Cricut has never produced before, so much of the process does not exist yet. This role suits someone who likes getting handed something unfamiliar, figuring out how to make it work, and then making it repeatable. We’re looking for someone who takes real ownership of their work, keeps it moving, and speaks up when something in the process needs fixing.
You’ll work closely with our software team, our QA lead, and partners across content and product. A lot of this job is making sure the right people are unblocked and the work keeps moving, so clear communication matters as much as production skill.
What You’ll Do
Take ownership of the day-to-day production work, keeping models moving through the pipeline and flagging what needs attention
Partner with the software team to get models ingested and make sure files are compatible with Cricut software and our machines
Work with our QA lead to review models, confirm they process correctly, and make sure they meet our quality standards
Help define and document those quality standards, since this is a new content type and most of the process is still being built
Keep our tracking systems current and accurate so the team always knows the status of every model in the pipeline
Support taxonomy for all our content types to support organization and search
Build and document repeatable processes, then improve them as volume grows so the pipeline scales without everything routing through one person
Use AI tools to speed up repetitive production work, and bring new ideas for where automation can replace manual steps
Identify, troubleshoot, and communicate issues when tools or workflows change, and route them to the right person to unblock the work
Support testing needs for new features or machine launches as assigned
Submit clear bug reports and requests to help improve internal tools and processes
Collaborate with cross-functional partners to help the team scale over time
What We’re Looking For
Strong attention to detail and genuine pride in high-quality work. You catch the small things that would otherwise ship
A design eye. You can tell the difference between an asset that technically works and one that people actually want to use
Scrappy and self-directed. You’d rather dig into a messy problem and propose a system than wait for one to be handed to you
Comfortable owning a process end to end, including the unglamorous parts: tracking, documentation, and follow-through
Comfortable driving work forward with people who don’t report to you, and following up until things are actually done
Actively using AI tools in your own work and hungry to find more. We want someone who reaches for automation first and can tell us what they have streamlined
Experience with CAD design tools is a strong plus (Fusion 360, Blender, SolidWorks, Rhino, ZBrush, or similar).
Comfortable learning new tools and adapting in an environment that changes often. You’ll be asked to work in software you haven’t used before
A collaborative, team-first working style
Comfortable working in tracking tools like Airtable, Workfront, or Jira. You keep records accurate and current without being reminded
Solid troubleshooting mindset. You like figuring out what is wrong and how to fix it or route it
Clear, professional communication, especially in written updates and bug reports
Interest in consumer creativity, crafting, or design (Cricut familiarity is a plus, not required)
Adobe Illustrator or Photoshop proficiency is a plus, not required
Please note this role is 4 days in office. This is very important. The office is located in South Jordan, Utah.
Additional Information
Please note this role is 4 days in office. This is very important. The office is located in South Jordan, Utah.

Employment type
Full-time

Work arrangement
Hybrid