Operations Assistant

Company Description Kirtanlal & Co. is an India-based import and export company serving diverse markets and product categories. The organization focuses on efficient cross-border trade operations and building long-term relationships with its clients and partners. Team members work in a fast-paced environment that requires attention to detail, reliability, and strong coordination skills. The company values professionalism, integrity, and operational excellence in all aspects of its business. Joining Kirtanlal & Co. offers exposure to international trade processes and practical experience in global operations.
Role Description The Operations Assistant is a full-time, on-site role based in Mumbai. This position supports day-to-day operational activities, including coordinating shipments, maintaining documentation, and tracking orders and deliveries. The Operations Assistant will assist with data entry, updating internal systems, and preparing reports to ensure accurate and timely information for the operations team. The role involves regular communication with internal teams, vendors, and customers to resolve queries, follow up on pending tasks, and support smooth import-export transactions. The Operations Assistant is expected to prioritize tasks, maintain organized records, and contribute to continuous improvement of operational processes.
Qualifications
Candidates should possess strong Operations and Operations Management skills for supporting daily import-export activities and internal workflows.
Candidates should possess solid Analytical Skills to interpret data, monitor performance metrics, and identify operational issues or trends.
Candidates should possess effective Communication and Customer Service skills to interact with clients, vendors, and internal stakeholders in a clear and professional manner.
Candidates should have proficiency with office productivity tools (e.g., spreadsheets, word processing, email) and basic data management.
Candidates should demonstrate attention to detail, time management, and the ability to work in a structured, process-driven environment.
A diploma or bachelor’s degree in business, commerce, logistics, or a related field is preferred; prior experience in operations or trade support is an advantage.

Work arrangement
No