Client Onboarding Specialist

About Cusp Coder
Cusp Coder is a forward-thinking technology company that builds innovative software solutions, digital products, and scalable technology for modern businesses. We help businesses transform ideas into practical digital solutions through high-quality software development and technology services.
Guided by the ethos "From Ideas To Impact," we value innovation, technical excellence, consistency, and long-term client relationships.
Role Overview
We are looking for a Client Onboarding Specialist to support our business development process by identifying potential clients, finding relevant business opportunities, initiating the first contact, and qualifying prospects.
This role primarily focuses on lead generation and initial outreach. Once a prospect shows genuine interest or reaches the stage where a detailed discussion, meeting, proposal, or deal closing is required, the lead will be handed over to the relevant Cusp Coder team member.
This is a lead-focused role, not a technical sales-closing or client-meeting position.
Key Responsibilities
Research and identify potential clients who may require software, website, mobile app, SaaS, or other digital solutions.
Generate and maintain a consistent pipeline of qualified leads.
Find potential businesses through LinkedIn, email, social media, business directories, freelance platforms, and other relevant channels.
Conduct initial outreach to potential clients using approved communication methods.
Introduce Cusp Coder and briefly explain our services when contacting prospects.
Identify whether a prospect has a genuine business need or potential project.
Collect basic information about the prospect, including business type, requirement, budget range, timeline, and decision-making status where applicable.
Follow up with prospects during the initial outreach stage.
Keep lead information and outreach activity properly organized and updated.
Qualify interested prospects and forward promising leads to the Cusp Coder team.
Coordinate the handover of qualified leads to the relevant team member.
Maintain records of contacted prospects, responses, follow-ups, and lead status.
Research industries and markets to identify new business opportunities.
Meet agreed lead-generation and outreach targets.
What This Role Does NOT Require
You will not be responsible for conducting client meetings independently.
You will not be responsible for technical discussions or project estimation.
You will not be responsible for final negotiations or closing deals.
Detailed meetings, proposals, technical discussions, and deal closing will be handled by the Cusp Coder team after a qualified lead is generated.
Qualifications
Strong communication and basic professional writing skills.
Ability to research businesses and identify potential clients.
Understanding of basic lead-generation and prospecting techniques.
Ability to identify and qualify potential business opportunities.
Comfortable with LinkedIn, email, Google search, spreadsheets, and other online research tools.
Good organizational and follow-up skills.
Self-motivated and target-oriented.
Ability to work independently in a remote environment.
Previous experience in lead generation, business development, sales prospecting, appointment setting, or a technology/software company is preferred but not mandatory.
Basic understanding of software development, websites, mobile apps, SaaS, or digital services is an advantage.
What We Offer
Fully remote work opportunity.
Candidates can apply from any country.
Practical experience in technology business development.
Opportunity to work with a software development company and real-world digital projects.
Performance-based growth opportunities.
Collaborative and learning-focused environment.
Opportunity to develop professional skills in lead generation, prospecting, and client acquisition.
Hiring Process
The hiring process may include an initial application review, screening, and interview. Selected candidates will receive further information regarding responsibilities, targets, working process, and onboarding.
Job Type: Volunteer
Workplace: Remote
Location: Worldwide / Global
Privacy Notice
Candidate information submitted during the application process will be used only for recruitment and role-related evaluation. Cusp Coder will handle applicant information responsibly and will not use it for unrelated purposes.

Work arrangement
Yes