EUC Consultant

Job description:
Job Description
EUC Consulting:
EUC Service Leadership
Provide technical leadership and governance for Image Management, Patch Management, Application Packaging, and Software Deployment teams.
Define standards, processes, and best practices across endpoint engineering services.
Drive continuous service improvements, automation, compliance, and operational efficiency.
Review and approve technical designs, deployment strategies, and change implementations.
Endpoint & Workplace Engineering
Manage enterprise endpoint technologies including Microsoft Intune, SCCM/MECM, Autopilot, and related endpoint management tools.
Oversee Windows desktop imaging, OS deployment, endpoint lifecycle management, and device provisioning.
Ensure successful deployment of operating system upgrades, security patches, application releases, and configuration changes.
Drive vulnerability remediation activities in collaboration with security teams.
Application Packaging & Deployment
Lead application packaging activities for Windows and modern application delivery platforms.
Govern pilot, testing, deployment, rollback, and production release processes.
Ensure packaging quality, deployment success rates, and adherence to change management processes.
Team Management & Technical Oversight
Provide functional guidance and mentoring to engineers across Imaging, Packaging, Patching, and Deployment functions.
Track team performance against service levels and operational metrics.
Support incident, problem, and change management activities.
Coordinate with global teams, vendors, and stakeholders to resolve complex technical issues.
Client Engagement
Represent the EUC function in client governance meetings, service reviews, project discussions, and executive presentations.
Provide technical recommendations aligned with client business objectives.
Present service improvements, roadmap initiatives, risks, and remediation plans to stakeholders.
Build trusted relationships with client leadership teams.
AI & Modern Workplace Initiatives (Having this skill is an Added Advantage)
Collaborate with business and technical teams to evaluate Copilot use cases, AI agents, and productivity enhancements.
Stay updated on emerging EUC, AI, and endpoint management technologies.
Required Qualifications
7+ years of experience in End User Computing, Endpoint Management, or Workplace Engineering.
Proven experience leading Image Management, Patch Management, Packaging, and Deployment functions.
Strong hands-on knowledge of:
Microsoft Intune
SCCM / MECM
Windows 10/11
Microsoft Autopilot
Active Directory and Group Policy
Patch Management Solutions
Application Packaging Technologies
PowerShell automation
Experience managing enterprise-scale endpoint environments.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent written and verbal communication skills
Mandatory Skills: EUC Consulting
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Experience: 5-8 Years
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Work arrangement
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