Customer Advocacy Representative

Concentra is recognized as the nation’s leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. Position Summary The Customer Advocacy Representative is responsible for managing the intake, management and resolution of issues and questions reported by Concentra customers and internal colleagues. The Customer Advocacy Representative will play a critical role...