Commercial Manager

About Hark
Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory.
We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world.
To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems.
About the Role
You own Hark's hardware distribution metric. That means the strategy and the execution behind getting our device into the market at scale in its first months. You'll be the central quarterback across carriers, engineering, product, and the business teams, holding the single Concept of Operations that everyone works from and rewriting it when the data says the plan isn't working. This is a high-ownership role where the target is measurable and yours.
Responsibilities
Distribution Target Ownership: Carry the unit sales number end to end, and own the plan that gets Hark there on the launch timeline.
Concept of Operations: Build and maintain the single central ConOps that defines how distribution runs — channels, sequencing, dependencies, and who owns what.
Channel Strategy and Execution: Turn carrier and retail relationships into committed sell-in and real sell-through, from first conversation to units moving.
Cross-Functional Alignment: Pull input from carriers, engineering, product, and business teams into one plan, and keep those teams working against the same commitments.
Performance Review and Adaptation: Run a constant loop on data, results, and channel feedback, and change the plan the moment the numbers say it isn't working.
Launch Readiness: Make sure supply, pricing, positioning, and channel readiness line up before each launch milestone rather than after it.
Requirements
Hardware Distribution Experience: 6–10 years in commercial, channel, or distribution roles for physical consumer products, with direct ownership of a unit or revenue number.
Carrier or Major Retail Channels: You have negotiated and run distribution through carriers, large retailers, or comparable high-volume channels, and you know how those deals actually get executed after signing.
Operating Plan Ownership: You've built and maintained a central operating plan across multiple functions, and held the line on it under launch pressure.
Data-Driven Decision Making: You work from sell-in, sell-through, and channel performance data, and you can say what changed in the plan because of what the data showed.
Cross-Functional Influence: You get engineering, product, and business teams to commit to dates and deliverables without owning their headcount.
Bonus Qualifications
Experience launching a first-generation product in a new category, where there was no existing demand to pull from.
Background in carrier go-to-market: subsidy structures, activation economics, or retail floor programs.
International distribution experience beyond North America.
Familiarity with consumer AI or connected device categories.
Compensation
The US base salary range for this full-time position is between $200,000 - $400,000 annually.
The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.