AV & Technical Support Technician

About eScribers
Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland.
Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel.
At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations.
Come be a part of our growth by joining our outstanding team of professionals!
The Opportunity
eScribers is looking for an AV & Technical Support Technician to help deliver dependable technology support for legal proceedings, meetings and hearing environments.
This is a hands-on role for someone who enjoys working with audiovisual equipment, computers and live technical systems. You will help ensure that clients, legal teams, reporters and remote participants can use the required technology confidently and without disruption.
The role combines equipment preparation, on-site setup, live support, fault finding and post-event checks.
What You’ll Be Doing
You will support the technical delivery of hearings, depositions, arbitrations and other professional proceedings.
Your responsibilities may include:
Preparing laptops, microphones, cameras, displays and other technical equipment for upcoming assignments
Installing and connecting AV equipment at courts, hearing centres, offices and other client locations
Checking sound, video, internet connectivity and remote-participation systems before proceedings begin
Providing technical assistance to clients and participants during live sessions
Diagnosing and resolving hardware, software, audio and connectivity problems
Supporting video calls, remote witnesses and hybrid proceedings
Assisting with digital recording and court-reporting technology
Making sure equipment is properly labelled, maintained and ready for future use
Liaising with internal operations teams about technical requirements for upcoming assignments
Recording faults, issues and equipment requirements clearly
Packing and returning equipment safely after assignments
Travelling to different London and UK locations when required
Technology You May Work With
Depending on the assignment, you may work with:
Professional microphones and audio equipment
Speakers and audio interfaces
Video conferencing platforms
Cameras and video displays
Laptops and presentation systems
Digital recording equipment
Network and internet connectivity equipment
Remote-hearing technology
Transcription and court-reporting systems
Training will be provided on eScribers-specific systems and workflows.
What We’re Looking For
You do not need to know every system from day one, but you should be comfortable learning new technology and solving problems.
We are particularly interested in candidates who have:
Experience with AV, IT support, live events, conferencing or technical operations
Good practical knowledge of computers and peripheral equipment
Confidence troubleshooting technical issues
A basic understanding of networking and connectivity
Strong communication skills
A professional and client-focused approach
Good organisation and attention to detail
The ability to prioritise when several issues need attention at once
Confidence working in live environments where reliability is important
A willingness to learn new equipment and software
Experience in legal services, courts, transcription, conferencing or event technology would be useful but is not essential.
Working Environment
This is not purely a desk-based technical support role.
You may spend time preparing equipment at an eScribers location, travelling to client sites, installing systems and supporting live proceedings.
Assignments can vary considerably, so flexibility is important. Some projects may require early starts, later finishes or occasional work outside standard office hours.
Why Join eScribers?
This role offers the opportunity to develop experience across AV, IT support and legal technology while working on a wide variety of professional assignments.
You will gain practical experience supporting live proceedings and working directly with technology that needs to perform reliably in real-world environments.
It could be a strong fit for someone from an AV, IT support, events or technical-services background who wants to move into the legal technology sector.
Offered salary will be around 31,000 GBP annually based on experience.