Clinical Placement Coordinator - MPAS NH

About Franklin Pierce University:
Since its establishment in 1962, Franklin Pierce University has been a catalyst for the academic success and personal growth of numerous undergraduate and graduate students. Rooted in a robust liberal education foundation, we provide majors and programs that cultivate vital professional skills, foster close relationships among students, faculty, and staff, and offer personalized, financially accessible academic opportunities that empower our students to realize their full potential.
Our impact extends across a diverse range of learners, including residential undergraduates, online students, and full-time graduate students, through our primary campus in Rindge, NH and additional online and graduate centers in Manchester and Lebanon, NH, Austin, TX and Goodyear, AZ. As we uphold our commitment to excellence, we continually explore innovative models and programs that build upon our rich legacy, guiding students to expand their knowledge, pursue their passions, and graduate as capable, engaged leaders.
At Franklin Pierce University, we hold firm in our belief that establishing a lasting legacy involves supporting and preparing students to thrive as leaders and contributing members of society. To achieve this mission, we recognize the importance of fostering a diverse community comprised of exceptional individuals from various backgrounds, all dedicated to advancing our shared goals.
Position Summary:
The Clinical Placement Coordinator assumes a key role in establishing partnerships between FPU’s MPAS programs and clinical facilities for the purpose of securing quality clinical placements for all health training students. The CPC collaborates with the Dean, program director(s) and faculty to create a master clinical calendar, manage the health and safety compliance requirements for clinical placements, coordinate faculty and student orientation to clinical facilities, and manage student or faculty clinical placement concerns. Additional responsibilities include clinical placement analysis and assessment, participation in activities required for program approval and accreditation, and operational management of clinical placements.
Typical Schedule:
This is a non-exempt position. The typical hours for this position are flexible and will occur Monday through Friday between the hours of 8:00AM- 4:30PM. The individual holding this position may need to be available early morning, evening or weekends to meet the needs of the department.
Position Reports to: Director of Physician Assistant Program
Type of Supervision Received: General direction & supervision from the Program Director
Supervision Given: None
Job Responsibilities and Essential Functions of the Position:
In coordination with the program, negotiate the clinical schedules with the various clinical sites and develop the rotation schedules for the entire clinical year
Enter and maintain student/preceptor data in clinical tracking software, including rotation sites and assignments, clinical tracking, and student information
Develop long-term professional and collegial relationships with clinical site staff/administrators through positive communication with clinical sites
Oversee the administration of the clinical education phase of the program
Assist faculty and preceptors with clinical tracking software
Organize and maintain files and records, frequently involving cross-filing/cross-reference systems
Coordinate, initiate, prepare, process, and/or monitor administrative/operational correspondence (i.e. forms, records, reports, schedules, clinical training, credentialing, orientation materials and other documents)
Ensure timely and accurate completion of documents by other staff, faculty, students or individuals external to the department or university
Assist as requested with the various day-to-day clerical and administrative functions pertaining to student clinical rotations; preceptor, faculty and student evaluations; and documentation of the required rotations for students for graduation
Monitor the Castle Branch system to ensure that students have achieved full compliance with admission screenings as well as updated screenings prior to the clinical year
Troubleshoot concerns related to clinical year students and/or rotation sites
Monitor students’ progress on rotations
Assist faculty in the remediation of students
Assist and proctor end-of-rotation examinations
Review preceptor and student evaluations and notify the Program Director when immediate concerns arise
Help coordinate on-campus immersion activities that pertain to the clinical year
Compile a variety of information from both manual and computerized records and files for regular and special reports and in response to specific requests by supervisor, other staff and/or faculty members
Confer regularly with immediate supervisor, office manager, other department/university personnel, and/or various firms/organizations/individuals external to the university
Meet with students and preceptors to ensure their needs are being met and resolve any issues or complaints that arise
Prepare and monitor clinical affiliation agreements and paperwork required for clinical rotations including comprehensive filing system, letters of intent, board certifications, licenses, and clinical site evaluations
Maintain electronic placement system data for student rotations to include up-to-date preceptor and site contact information, availability, placement, and affiliation requirements for student rotations
Prepare CME certificates for preceptors, when applicable
Monitor and prepare invoices to arrange for rotation stipend payments to preceptors and/or clinical sites
Answer inquiries via email or phone from students and preceptors
Coordinate the preparation of detailed clinical preceptor packets for preceptors (or clinical site contact) regarding rotation assignments
At the end of a clinical rotation, distribute preceptor evaluations and appreciation letters for preceptors
Understand and comply with ARC-PA Standards as they pertain to students/preceptors/sites during the clinical year
Position Requirements / Skills / Abilities:
A minimum of 3 years of previous relevant administrative experience is required
Associate degree in related area, Bachelor’s degree preferred; or a combination of education and experience from which comparable knowledge and skills have been acquired
Incumbent must possess excellent presentation and computer skills with proficiency in Microsoft Office software (specifically, Word, Excel, Access and Outlook), as well as the ability to stay current with emerging office technologies
Incumbent must possess strong customer service skills, organizational skills, and excellent oral and written communication skills in English
Incumbent will work under typical office conditions
The ability to work independently in a dynamic environment with changing priorities and multiple responsibilities is an asset
Environmental Factors and Physical Requirements:
Incumbent must be physically able to lift various materials up to 25 pounds on an occasional basis. While performing required job tasks, the staff member must be physically able to remain seated frequently to continuously; and physically able to remain standing up to 15% of the time. The staff member must possess dexterity abilities required to perform typing, operate a computer and other office equipment, as related to job responsibilities and expectations.
Expectations:
Handle and protect highly confidential material. All information must be kept in strict confidence and should only be discussed in the appropriate professional setting
Demonstrate excellent customer service skills (both in person and on the telephone), including acting as a liaison between students, faculty/staff, and clinical preceptors
Maintain and foster positive working relationships
Demonstrate ability to develop written reports and action plans
Works to create efficient systems and workflows between the clinic and program
Be able to work effectively, decisively, and flexibly in a fast-paced, dynamic environment to meet program deadlines
Operate heavy use of clinical tracking software
Be able to work collaboratively with a variety of individuals and organizations including faculty, students, clinicians, and members of the community
Demonstrate good interpersonal skills and the ability to interface in a professional setting on and off campus
Maintain professionalism at all times when dealing with faculty, staff, students, and all external partners
Accept and render constructive criticism in a professional manner
Adhere to department/ university policies and procedures
Expectations of All Employees:
All employees support the university’s mission, vision, and values by incorporating daily behaviors outlined in the Code of Conduct. Each team member should be able to describe the ways in which their work contributes to making the university a great place for students to learn and employees to work. Each employee plays an essential role in fostering an environment of respect, diversity, and inclusion, raising the quality of service, and generating ideas that help us to continually improve.
Confidentiality: All information regarding students is protected by FERPA and considered confidential. Student information must not be shar

Work arrangement
Yes